Why fraud evolves and how to address it – back to basics

On a recent trip to a network operator in Africa, I noticed something strange. Traditionally this operator had an issue with a particular type of revenue loss from fraud, yet

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Digital transformation needs to be achieved iteratively and start with the customer to be successful, warns Claranet

Digital transformation must start with customer needs if it is to be truly innovative, says Charles Nasser, founder and CEO of Claranet, meaning leaders need to move out of the

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