Risk & Compliance

14 March, 2019

Blockchain for number portability – Five key benefits for CSPs

With the advent of 5G and IoT, greater collaboration is required between communications service providers (CSPs) in order to cost effectively deliver innovative services, write Ganesan Arulanandham, consulting partner and head of the IP and Innovation COE in the Communication business unit at Wipro, and Subrat Saurabh, principal consultant for blockchain and a telco domain expert, in the Communication business unit at Wipro.

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07 December, 2018

Huawei CFO arrested in Canada ‘at US request’, while Ericsson is blamed for O2 UK and Japan network fails

WEEK IN TELCO IT – Mainstream media outlets have been dominated in the last 24 hours by two telecoms-related news stories. As Jeremy Cowan reports, the China-based network systems giant, Huawei is demanding the release from detention in Canada of its CFO. Meanwhile, UK network operator O2, (more…)

12 July, 2018

Personal data sharing by social media giants provides operator opportunity, says Openet report

Recent data scandals, such as the Facebook controversy, mean 53% of consumers are less likely to share their personal data with digital services companies and consumers now see their mobile operators as more trustworthy, with 92% happy to consider using MNO-delivered digital services, writes George Malim from an Openet press event in Dublin, Ireland.

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14 May, 2018

Build, buy or hire a UC platform: what’s best for who, when and how

Traditionally, service providers built their own telecoms platforms, whether developing in-house or via an external vendor, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.

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09 May, 2018

Why it’s time to address mobile signaling threats

Vulnerabilities around the SS7 mobile data network and Diameter have been a nagging and costly problem within the telecoms industry for years, writes Gary Miller, the vice president of Global Solutions at Mobileum.

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03 May, 2018

The final stretch to GDPR – when is it time to panic?

Doom, gloom and a bit more doom – the big stick with which the incoming General Data Protection Regulation (GDPR) regulation can hit organisations that breach its statues has raised widespread concern, writes Curtis Peterson, the senor vice president of Cloud Operations at RingCentral.

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30 April, 2018

The importance of the human touch in contact centres

In an environment fuelled by technology, it is imperative to customer experience for contact centres to maintain human interaction, writes Frederic Durand, the chief executive and founder of Diabolocom.

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13 April, 2018

The internet of broken things? 10 key facts about IoT – part 2

Ian Kilpatrick, the enteprise vice president of cyber security at Nuvias Group, continues his article detailing the 10 key facts about IoT that organisations need to take into account to avoid creating an internet of broken things. 6. The effects of an attack The aftermath of a cyberattack can be devastating for any company, leading […]

12 April, 2018

How AI can help in the fight against fraud

Telecoms fraud is an expensive business, writes Katia Gonzalez, the head of fraud operations at BICS. According to the most recent Global Fraud Loss Survey by the Communications Fraud Control Association, fraud cost the industry a huge US$29.2 billion last year alone. This figure was down by more than 23% on 2015’s total, which is certainly encouraging, but the potential remains for the various types and methods of telecoms fraud to do some substantial financial and reputational damage.

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12 April, 2018

The internet of broken things? 10 key facts about IoT – Part 1

A recent survey shows 64% of organisations have deployed some level of IoT technology, and another 20% plan to do so within the next 12 months. This means that by the end of 2018, five out of six organisations will be using at least a minimal level of IoT technology within their businesses, writes Ian Kilpatrick, the executive vice president for cybersecurity at Nuvias Group.

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