Interview

01 September, 2021

How will telecoms reinvent voice and messaging for a new dawn?

Operators re-invent voice and messaging for a new dawn in telecoms

The telecoms industry has a bad reputation for innovation and is seen by many to have missed out on the major new digital opportunities of the last three decades. This is broadly unfair as telecoms operators have provided the hyper-connectivity foundation that is enabling all of these services. Operators have worked within the constraints of the traditional market place, bringing ultra-robust, high-availability services to market rather than the best effort beta products of the digital age that rely on customer-led development.

More recently, alternatives to operators’ traditional core business – voice and messaging – have arrived and it's now time for the telecoms industry to reinvent these offerings for a new dawn.

Inside this issue:

'Editors' Overview and Analyst Report: George Malim says that far from fading out, voice and messaging monetisation is set for a bright new dawn as 5G, RCS, and the digital economy converge on telecoms

Interview: Jorn Vercamert explains why wholesale carriers have a new role and emphasis in the communications market as their ability to provide secure and trusted infrastructure is recognised by enterprises

Whitepaper: Application-to-peer (A2P) messaging is one area where operators continue to see steady growth but there is still greater potential to mine. This whitepaper reveals four operator strategies to improve enterprise messaging monetisation

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23 March, 2021

Automation is the future, but good things do not come easily

In this day and age of everything real-time and self-serve, a business that does not implement a strategy of automation in its client acquisition process is in danger of becoming obsolete.

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16 March, 2021

Growing IoT complexity demands global transparency and simplicity

Global IoT connectivity has traditionally been complex to manage, with actual usage and consumption by devices being unclear. Harald Fuchs, the managing director of Freeeway, a provider of global IoT connectivity via IoT SIMs and its Connectivity Management Platform (CMP), tells George Malim that, as IoT devices help to scale up organisations, there is a need for transparency and deeper insights into connectivity.

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15 March, 2021

Assurance and analytics prepare for fundamental role in enabling open RAN and 5G core

Virtualised, dynamic, open networks present a constantly moving surface upon which communications service providers (CSPs) will need to analyse data to assure service operations. However, those service operations are forever changed, and to achieve comprehensive results, assurance and analytics needs to happen continuously across the radio access networks (RAN) and in the virtualised 5G core.

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12 March, 2021

5G services: Mission-critical sure, but how do we keep them green, affordable and secure?

5G is here so all is clear and simple, right? Well, not so fast. 5G networks bring opportunities but challenges too. (more…)

16 December, 2020

Podcast 8: IoT is boosting healthcare professionals’ efficiency

There’s no time like a pandemic to talk about Connected and Remote Healthcare. And who better to ask about it than two senior execs from a mobile network operator successfully delivering these services now to millions in its home market. Luc Vilandre and Mike Cihra from Canada’s TELUS talk exclusively to Jeremy Cowan, host of Tech Trends Podcast and Robin Duke-Woolley, founder of Beecham Research about choices in hospitals between WiFi 6 and 5G, smart healthcare services, and about the insights that IoT brings to help decision-making. That’s before we dive into some weird and wonderful stories in the wider tech world.

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19 November, 2020

Network performance management evolving in a troubled world

With the ongoing pandemic and the continuing demand to upgrade networks to accommodate new technologies around 5th Generation mobile communications (5G), the Internet of Things (IoT) and artificial intelligence (AI), for instance, network performance management has never been more important.

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10 November, 2020

Podcast 7: Tackling telecom pain points to aid new services

Telcos worldwide are facing competition over their new services from agriculture to telehealth logistics to manufacturing. It’s vital for them to roll-out new services quickly, reliably, scalably and interoperably with their partners. This kind of openness can only be built on common frameworks, micro services, APIs, and configurable multi-capabilities. Fortunately, Sunil Diaz, General Manager Enghouse Networks, can guide us through this, joined by IoT analyst Josh Taubenheim from US firm MachNation. Enjoy our podcast as it’s time to look again at the serious and the far-less-serious Tech News.

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03 June, 2020

Podcast: Episode 2 Building a Better Business Case for IoT

You’ve got the right technology for your IoT application, but do your customers expect free services? Listen as Nick Earle, Eseye CEO tells Jeremy Cowan and George Malim how to build the business case.
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08 October, 2019

SD-WAN is a lever in the door for the new world of software-defined telecoms says Verizon’s Cantor

Oliver Cantor is associate director of product strategy at Verizon and is focused on communicating the company’s software defined and virtualisation strategy to enterprise customers. The emergence of these technologies is enabling the telecoms industry’s transformation into a provider of digital infrastructure for enterprises. At the same time, enterprises are transforming through digitalisation and Verizon has developed products and services to support them in this agile, new world he tells VanillaPlus managing editor George Malim

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