Expert Opinions

India bridges gap between service and security as new model unfolds

Following the successful launch of mobile number portability, new challenges stemming from the need for reliable SMS delivery to India have turned into a win-win scenario for operators, regulators and

Read more

The unexplored frontiers of the M2M market

There is little question that the machine-to-machine (M2M) market presents a burgeoning opportunity for mobile service providers but, for operators to make the most of that they need to ensure

Read more

The intelligent way to make the right decision

Call centre communications consistently come at the top of customers’ complaints about the service they receive from their operator but the problem isn’t that such systems can’t access appropriate information,

Read more

CSPs can’t afford to miss the cloud

How to rapidly offer Cloud services to small businesses

Read more

Cloud Services: A big revenue opportunity for CSPs

MDM + SMB + AAS = $$$ > CSP – Mobile Device Management …Delivered to Small and Midsize Businesses …as a Service through the cloud … is a Big Opportunity

Read more

3rd Party Application Platforms: Taking the long view

“Consumer app platforms constitute today’s battleground and enterprise apps is tomorrow’s.”

Read more

Connectivity’s commodity crisis

“Service providers have given consumers no reason to think that broadband should compete on anything except price.”

Read more

Comptel: Cloud services – A justified silo?

“CSPs (must) present information on status, technical performance and account position through readily-accessible interfaces.”

Read more

SAP: How to find a needle in a digital haystack?

“… accelerating the evolution towards … dynamic pricing or yield management, already successfully applied in the airline or entertainment industries.”

Read more