Digital transformation
Mobile experiences make or break customer loyalty says study, as consumer satisfaction across industries declines
A new study by LogMeIn, Inc. and research firm Vanson Bourne reveals that companies are falling “woefully short” when it comes to delivering a satisfying mobile experience for customers.
Read moreUXP Systems reports 183% sales increase for 2016
UXP Systems, a provider of user lifecycle management for communications service providers (CSPs), has reported that in its fiscal year ending 31 March, annual sales grew 183% year over year,
Read moreVimpelcom and Ericsson agree US$1bn software deal
VimpelCom has entered into a software partnership worth more than US$1bn with Ericsson that will transform VimpelCom’s global IT infrastructure.
Read moreTelefonica and Red Hat sign global agreement to help companies mobilise business processes
Red Hat, Inc. a provider of open source solutions, and Telefonica Business Solutions, a provider of a wide range of integrated communication solutions for the B2B market,
Read moreUS data ‘shocks’ coming, panic stations at TM Forum Live! and too much airport coffee
THE WEEK: In the first of a new series of THE WEEK columns from VanillaPlus.com, Jeremy Cowan warns there are data pitfalls ahead for the unwary working in Europe, and beartraps in partnerships close
Read moreIntraway introduces its business solutions over NFV/SDN at TMF Live!
Intraway, a lprovider of software solutions for operations and business support (OSS/BSS) for communications service providers, Has presented the features and benefits of its Intraway Symphonica system at TMF Live!
Read moreVodafone Group selects UXP Systems to power user driven digital services
Vodafone Group has selected the MINT Digital Experience Engine from UXP Systems to unify user-based access to existing services, and set a foundation for cloud, over-the-top and connected life services.
Read moreBusiness leaders need to prepare for digital experience quality, the next phase of digital transformation
Business leaders looking to improve the quality of their customers’ digital experience agree they do not know where to start, according to research published by Actual Experience.
Read moreHuawei announces new Video-as-a-Service solution
Huawei, has officially released its Video-as-a-Service solution to the industry at TV Connect 2016 in London. This solution is designed to build an E2E SaaS-based video service that helps carriers to
Read moreHow to execute digital transformation
True digital transformation goes beyond converting analogue to digital or products to services, says Ilkka Aura of Tecnotree. Digital transformation requires more than incremental improvements in customer experience or even
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