No customer left behind: Supporting the unconnected in the Internet of Things age

The rise of connected devices has been described by some as the next Industrial Revolution. This new age of connectivity is expected to permeate every part of our lives, changing

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Huawei CEO announces X Labs for building application-centric networks in three major markets

During a recent keynote in Tokyo, on three development opportunities that await telecom operators in video, household, and vertical markets, Ken Hu, deputy chairman and rotating CEO of Huawei, called

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High-end IoT opportunities await MSPs

Concern about the Internet of Things (IoT) is largely focused on two key factors: a) the colossal number and b) the diversity of its new “users”. In population terms, the

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5G is impossible without full convergence, says Wireless Broadband Alliance industry report

The Wireless Broadband Alliance (WBA), in partnership with Maravedis-Rethink, has published its Annual Industry Report for 2016, revealing that the Internet of Things (IoT), the hyper-dense network and 5G will

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5G might not be the panacea for all things connected

Is it 30, 41 or 50? Those are the just some of the predictions – in billions – from analysts and businesses forecasting the number of connected devices that will

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The benefits of 5G and how objective testing will unlock them

Though the possibilities of 5G connectivity may seem simple to imagine, they won’t truly become a reality until we can achieve objective and accurate data surrounding coverage quality and the

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The case for 5G: Mobile operators must move beyond smartphones and encourage connected device take-up

“When you sell smartphones, everything is a 2-year contract with zero upfront payment.”

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Why the telecoms industry must get a grip on the Internet of Things

Establishing a solid telecoms network that can cope with the capacity and coverage required to power the Internet of Things (IoT) is a serious challenge telecoms companies need to address

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Getting ready for IoT monitoring

IoT devices, networks and services need extensive monitoring. Hundreds of thousands of devices are being added daily to the IoT ecosystem, connected to each other and the cloud through Bluetooth,

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Billing is the elephant in the room for your CX

As digital transformation begins to have an impact on traditional businesses and the consumption habits of customers, new approaches to customer experience are emerging, wrote Alan Coleman, chief executive of

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