Blog

The impact of grey route messages exposed

Mobile network operators (MNOs) have certainly got their work cut out. The market has never been more competitive both from within the sector and those trying to sneak in unnoticed.

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Alun Lewis, Editor of IoT Now magazine passes away

Kings Hill, Kent, UK. May 17, 2016 — It is with the greatest sadness and regret that we have to report that Alun Lewis, the editor of IoT Now print

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It’s all about global risks, fraud and rewards in Lisbon

For years I’ve been hearing about the annual WeDo Technologies User Group Summit (#WUGS16) in Portugal, says Jeremy Cowan. This year I kept the diary clear for long enough to accept their

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US data ‘shocks’ coming, panic stations at TM Forum Live! and too much airport coffee

THE WEEK: In the first of a new series of THE WEEK columns from VanillaPlus.com, Jeremy Cowan warns there are data pitfalls ahead for the unwary working in Europe, and beartraps in partnerships close

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Zuckerberg, 5G, handsets and brands overtake wearables in Twitter rankings at Mobile World Congress 2016

The international public relations company, Hotwire has issued statistics on the most tweeted about brands and topics (using #MWC2016) at last week’s Mobile World Congress in Barcelona.

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Pundits’ 2016 focus on m-payment, cloud, and CSPs in security

At this time every year VanillaPlus talks to key figures in the industry about what we can expect over the next 12 months. Tell us what you think on Twitter

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Are service providers taking fraud and revenue leakage more seriously today?

The most common causes of revenue loss among communication service providers (CSPs) globally are poor processes and procedures. This is one of the conclusions of new fraud and revenue leakage

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Global survey shows comms service providers losing 13.1% of revenues to leakage and fraud

Revenue losses and fraud may be higher on the agenda for communication service providers (CSPs) following independent research released by Neural Technologies. A new global survey of 113 CSPs has

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Double down on the Cloud: It’s a no-brainer

Another year has gone and we have another chance to take a moment to predict how our industry will grow and develop next year. Here RingCentral’s managing director EMEA &

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Robotisation is the answer to order fulfilment woes

Order fulfilment has always been a notorious pain point for the telecoms industry. A typical order, say for a mobile phone upgrade or broadband installation, sets off a chain of

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