Blog

BillCracker? An under-achiever may finally be emancipated

After many years sitting uncomfortably within a customer care behemoth that sometimes appeared not to know what to do with it, Convergys Corporation’s Information Management (for which read: BSS) unit has

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Innovation unblocks the dumb pipe

If it is true that 97% of Three UK’s network traffic is from data, it shows the huge popularity of data services, but also underlines that future profitability for operators

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New Report from TM Forum on Cloud Shows Importance of Targeting SMBs

A new report was recently published by the TM Forum on the Cloud opportunity for CSPs based on executive roundtables that occurred at the TM Forum in Dublin in May.

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Rapidly Launch Microsoft Office 365 Syndication

In a new whitepaper, we show you how Parallels Automation can help you: 1) Minimize syndication complexity and get to marketing with Office 365 in the fastest way possible. 2)

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Charter Business deliveres full range of Cloud services within 6 months with Parallels Automation

The Charter Business engineering team spent time researching vendors and available products on the market in order to find the solution that would best meet all their needs, and Parallels

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Cloud Service Provider Blueprint – Infrastructure Management Layer

Cloud infrastructure management needs to be highly automated to be able to scale up and down rapidly. For example, a service provider offering virtual private servers and Cloud hosting may

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A Question of Policy

Policy control has dominated the headlines over the past few months as a raft of deals have been inked in the telecoms market. But what does this really say about

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SMB Cloud Insights report now available for (free) download

Following up to our press release on February 9 announcing the preliminary results of the Parallels Cloud Insights research report, I am please to share the full report to anyone

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Cloud Service Provider Blueprint – Provisioning and Billing

Following up my initial blog introducing the Cloud Service Provider Blueprint, (whitepaper available for download here), two intertwined functional elements that stack on top of infrastructure management are (1) provis­ioning

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