Expert Opinions

What do a Grammy award-winning musician’s newest music video and a home security system have in common? When one explodes in popularity, the other might suffer outages, delays and technical

People have been paying through their mobile phones for a while now – but often only for products designed for mobiles, such as ringtones. Now mainstream purchases on your communications

Imagine, if you will, a world where Bill Shock is a thing of the past. In fact, imagine a world where the whole concept of billing has been replaced by

Operators are being challenged by constrictive economic conditions and the entrance of new, market-savvy competitors. Over The Top (OTT) players have changed the game and forced operators to look to innovation in

Service providers have been struggling for years to implement convergent billing. On one hand, they need convergent billing to take advantage of new business opportunities and reduce costs. On the

Operators are scrambling to solidify a position in the value chain of mobile broadband. One important driver for this, as every presentation in the industry shows, is increased demand and,

“Build a closer relationship with each customer, with online realtime offerings based on the preferences of each subscriber.”

“Having a Blackberry® download email every two minutes while you’re in a lengthy meeting is pointless, yet it could result in you being cut off by the time you emerge

“Isn’t this approach going to make my customers miserable?” Experience and economic theory says no.

"Find a new way to handle the tidal wave of data traffic and monetise it"