Delivering personalised and intuitive digital customer-centric experiences was once the preserve of digitally native tech-savvy giants. Not so anymore. In a data-driven world, exceeding – or better still – anticipating customer expectations confers a crucial competitive edge. We’re on the cusp of a new wave of disruption powered by flexible cloud-based computing and formidable AI-driven analytics, and the identity of the new disruptors may surprise you, writes Joy King, VP of go-to-market strategy at Optivia. “Five ways BSS data can delight and surprise your customers”
Kuala Lumpur, Malaysia, 1 August 2022 – Whale Cloud, a technology company providing software solutions and services for telecommunications and multiple industries, announced that it has successfully completed the migration of all of U Mobile‘s customers from a legacy system to its cloud-native BSS.
VanillaPlus Hot List: June 2016 The Hot List below shows the companies informing us of recent contract wins or product deployments. If your contract is not listed here email the details to us now marked “Hot List” <editorial@vanillaplus.com>
AsiaInfo has partnered with Amazon Web Services (AWS) to offer its full Veris suite of telecoms software as a cloud proposition, called Veris Cloud Core. The vendor is to utilise AWS infrastructure as the platform for Veris Cloud Core in addition to accessing development, training and marketing assistance from the web giant. “AsiaInfo partners with Amazon to offer BSS over cloud”
The swing from traditional communications services to digital services provision is rapidly gaining momentum, as we see weekly in new partnerships between communications service providers (CSPs) and media providers, and over the next few years we expect a growing number of similar alliances to form, as CSPs move more deeply into Internet of Things propositions such as Connected Home and eHealth. “Digital transformation brings BSS to a breakpoint”
The ground is shifting under telcos and service providers. Many operators have now embraced virtualisation as a tool for increasing operational agility. But first-generation solutions for network application virtualisation — dependent on expensive proprietary hardware, complex and inflexible application stacks and legacy tools — are now slowing operators down, locking them in, and keeping their costs high. “Enabling agile, open, cloud-based NFV”
The Hot List below shows the companies informing us of recent contract wins or product deployments. If your contract is not listed here email the details to us now marked “Hot List” editorial@vanillaplus.com
Machine-to-machine (M2M) communication is expanding fast. Declining costs, improved coverage, more capable radio technologies, regulatory mandates and a growing range of successful applications and business models are all key drivers. And operators now have the opportunity to apply their operations and business support system experience.
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