4 Key Elements of Customer Experience Management for Telecom Operators
– Why you should consider a Customer Experience Management (CEM) transformation program
– Why it is important to make all employees feel part of the CEM program
– How to effectively gather customer feedback through various channels
– How to measure the customers’ perception of service quality
– Why it is crucial to provide real-time, accurate information to customer
Huawei introduces intelligent power solutions
At the 8th Global ICT Energy Efficiency Summit, themed “Green Site, Building a Brighter Future”, Site Power Facility Domain of Huawei Digital Power launched the All-Scenario Smart Telecom Power Solutions, aiming
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Rexel expands US presence with acquisition of Talley
Rexel has reached an agreement to acquire Talley reinforcing its exposure to the fast-growing data usage trends. Talley provides network infrastructure products to mobile network operators, network installers, infrastructure operators
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