NetCracker Technology has signed a long-term software maintenance agreement to support Swisscom’s IP service fulfillment system.
NetCracker has been a strategic partner with Swisscom on a number of complex transformation projects, most recently designing and deploying the CSP’s fibre and copper IP service fulfillment and assurance solution. Under the terms of the contract, NetCracker will provide comprehensive support for this system, which delivers next-generation, converged, IP-based services.
Swisscom utilises NetCracker Telecom Operations and Management Solution (TOMS)-based fulfillment and assurance capabilities to support its strategic all-IP programme. The solution provides service and resource provisioning and activation, network management, and day-to-day assurance of all IP-based services. The agreement with NetCracker will help Swisscom to monetise its investment in this solution, lower the total cost of ownership, and deliver a quality customer experience.
“Swisscom’s decision to continue its partnership with NetCracker is a true testament to the value it places on our knowledge, expertise, and technical ability,” said Sylvain Seignour, NetCracker’s Vice President Americas and Europe. “This new agreement will not only lower opex and capex, but will also enable Swisscom to focus on the evolution of their network infrastructure and the expansion of their business.”
