Kcom has migrated from its in-situ fraud management solution to a cloud-based platform with risk management software solution provider Neural Technologies.
Kcom had been using Neural Technologies’ in-situ Minotaur fraud management solution since 2007. The company took the decision to migrate to Neural Technologies’ cloud-based platform because of the potential savings it offers.
Other benefits include rapid implementation and reduced resource requirement. Kcom’s dependence on internal IT resources is now greatly reduced, with Neural Technologies taking responsibility for system maintenance and security.
Jonathan Godber, inance director at Kcom, said: “Migrating our Minotaur environment to the cloud has enabled Kcom to maintain all the benefits of our existing fraud system whilst removing responsibility for the provision of ongoing IT support services to the business. Furthermore, this new service has provided an effective mechanism for change management and maintenance of an up-to-date solution featuring all the latest system functionality, keeping Kcom on the cutting edge of fraud detection.”
Neural Technologies’ commercial director, Luke Taylor, added: “Kcom reflects a growing take-up of cloud services and the benefits that a managed service brings. We believe that MinotaurCloud will allow both parties to proactively evolve the system to ensure maximum fraud and risk control with minimal impact on Kcom’s own resources.”
