Kaleido Intelligence announced its ‘Roaming Vendor Hub’ research, providing up-to-date product assessment and scores for roaming vendors and service providers across eight different categories.
The Roaming Vendor Hub: Competitive Analysis 2023 research analysed 51 established roaming vendors and wholesale providers. It includes an evaluation of the service offerings and updated Kaleido Scores for all companies. Kaleido’s method entails categorising vendors based on their product excellence, recognising each company’s distinct market positioning, problem-solving skills, innovative prowess, and ability to align with current market needs and future demands.
The study is the culmination of over four months’ worth of primary and secondary research, including product demos, questionnaires, and detailed interviews and briefings to collect relevant information.
26 vendors receive Champion Kaleido scores
BICS, Cellusys, Comfone, iBASIS, Mobileum, and Syniverse emerged as top-ranking Champion vendors in various product categories. These categories encompass Steering Of Roaming, Sponsored Roaming, Roaming Hubs, IPX, Roaming Analytics & VAS, Clearing and Settlement, Fraud Management, as well as Signalling Security and Firewall.
Additionally, 20 other companies were also recognised as Champions in the assessment.
Champion vendors distinguish themselves by offering superior product portfolios and top-tier service quality, ensuring operator success with Kaleido scores of 12 and above (out of 15).
“We’re honoured to be recognised as the #1 Steering of Roaming vendor. Cellusys focuses on giving operators control of their traffic with our signalling-focused roaming and security portfolio,” says Chris Lennartz, vice president of products at Cellusys. “We are ready to empower operators at every step as they transition to VoLTE, IoT, and 5G in both roaming and security.”
“Comfone is honoured to receive this recognition for all core services, and we are particularly thrilled with our Champion #1 ranking for our Key2roam Hub,” says Roberto Lima, COO at Comfone. “Our mission is to serve our customers by connecting all people and all things, so to receive such an accolade celebrating the Key2roam Hub is testament to the hard work of our Comfone team. I am proud of this achievement and promise to keep our customer’s satisfaction and expectations at the centre of our philosophy, and continue to deliver the best possible quality in the industry.”
“iBASIS is proud to score for the third time in a row as #1 IPX supplier and Champion in Roaming Analytics & VAS, Fraud Management, and Signalling Firewall Security,” says Guillaume Klein, vice president of product management at iBASIS. “Listening to our customers’ needs is at the core of our product development strategy, we have been driven by the demand from our clients to ‘’EXPAND, MONETIZE, INNOVATE and PROTECT’. I’m glad to see the team efforts recognised this year again among the roaming industry.”
“We are honoured to be named #1 Champion by Kaleido Intelligence for our industry-leading Fraud Management and Signalling Security solutions,” says Bernardo Lucas, Chief Marketing & Strategy Officer at Mobileum. “This recognition is the result of our continuous innovation and commitment to protect telecom operators and its customers from ever-evolving fraud, cybersecurity, and network threats.”
Syniverse & BICS lead overall roaming product scores
Syniverse was once again scored as the overall leader across product categories, showcasing remarkable performance in multiple segments, while reinforcing their roaming market positioning. Additionally, BICS has earned significant recognition for offering a comprehensive array of roaming solutions and services, securing a high overall score in this regard.
“Our position as the top roaming vendor for the third consecutive year, as well as again being named the top choice for data and financial clearing, is a reflection of how we’re relentlessly fulfilling the varying needs of our customers,” says Andrew Davies, CEO at Syniverse. “Being honoured as a ‘Champion’ in six of Kaleido’s eight service areas shows we remain committed to providing innovative solutions to the emerging challenges in the industry — including in wholesale roaming monetisation, where our BCE-compliant product empowers mobile network operators with incomparable billing, charging, and clearing services.”
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