Dialog Axiata, a Sri Lankan telecommunications service provider, has announced the extension of its partnership with Netcracker Technology. This partnership aims to enhance Dialog Axiata’s billing capabilities for mobile, TV, and broadband customers through advanced business support system (BSS) functionality and professional services.
Netcracker Revenue Management, part of Netcracker Digital BSS, will provide carrier-grade billing capabilities to increase monetisation opportunities and business flexibility. It increases reliability while providing the CSP with improved scalability to manage fluctuating customer demand. Netcracker Professional Services include implementation and post-production support to help Dialog Axiata with stability and improve system performance.
“Netcracker has been a longtime trusted partner for us, so we are happy to continue this journey to support our customers with advanced BSS capabilities,” says Asela Perera, GCIO at Dialog Axiata. “The reliability of Netcracker’s BSS and its proven expertise made the decision to extend our partnership an easy one.”
“We could not be more proud that Dialog Axiata has chosen to extend its relationship with Netcracker,” says Yaniv Zilberman, VP at Netcracker. “We will strive to help Dialog Axiata remain a leader in its market and provide the best experience for its customers.”
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