London, UK. 7 June 2023 – The Royal Opera House (ROH) in London has selected Telstra to lead a widescale digital transformation project as part of the theatre’s ongoing digital modernisation plans. The first step in this partnership will see Telstra unify the ROH’s networks to provide a fixed wireless service that improves performance, availability, and security.
The Royal Opera House is a Grade One listed building located in the heart of London’s West End. The new network implemented by Telstra will create a digitally enhanced ecosystem providing the ROH with greater customer insight and improving staff and audience network access and experience, ensuring better service availability for the ROH stakeholders.
Wireless connectivity will also support the ROH’s delivery of world class artistic performances by enabling virtual collaboration with international teams. Creative teams working on shows behind the scenes will now be able to scope and plan productions before arriving at the iconic venue. In the Royal Opera House’s ongoing commitment to open up its artforms, the new network will also enable the ROH to produce, share and publish online performance content and materials, digitally interacting with patrons, visitors, audiences, sponsors and key industry stakeholders.
James Whitebread, chief technology officer at the Royal Opera House says, “Fuelled by the need to reduce costs, improve revenue generation and protect the security and resilience of the organisation, the Royal Opera House has embarked on widescale business and digital transformation efforts.”
He continues, “Our digital transformation journey has seen significant change in the last two years and this next stage is all about providing the Royal Opera House with scalable, secure, high-performance networks that are able to meet service, stage and broadcast requirements, as well as to serve office and public spaces. Telstra is the perfect partner to deliver our next successful phase enabling us to connect and inspire communities worldwide.”
The collaboration will also see Telstra improve service delivery and IT support, with the increased stability of network devices and end-to-end network performance; visibility across infrastructure for IT operations and support teams, and increased performance in terms of rapid issue identification, triage and resolution. In addition, Telstra will future-proof the network with the addition of Intelligent Network Enabled IoT Devices, and scaling for growth.
Rob Robinson, head of Telstra Purple EMEA says, “The Royal Opera House is an iconic institution, championing more artists than any other UK arts organisation, and a long-standing key contributor to the UK arts and culture sector. We are thrilled to be supporting the ROH in this modernisation drive and we are excited that these new developments will improve the ROH’s ability to extend access to the arts and sharing more of its world class content with audiences across the globe”.
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