O2 UK extends NetCracker hosted managed services partnership
NetCracker Technology has announced that Telefónica UK, which operates as O2 in the UK, has agreed to extend the use of NetCracker’s Revenue Management solution through a hosted managed services model for two new significant initiatives.
By using NetCracker’s Revenue Management solution and Hosted Managed Services, O2 will provide rating, billing and mediation capabilities for a nationwide smart metering programme across 53 million devices as well as a large-scale partner revenue-sharing ecosystem, which allows Telefónica customers to purchase third-party products and services that can be charged directly to their monthly phone bill.
Telefónica UK is the second-largest mobile provider in the UK. O2 has more than 25 million customers across the UK using its 2G, 3G and 4G networks. In 2013, it won the Smart Meter Implementation Programme (SMIP), which is run by the UK’s Department for Energy and Climate Change (DECC), and is the world’s largest smart meter/M2M initiative.
O2 will also use NetCracker’s Revenue Management solution as a means to enable its Charge-to-Mobile initiative in which customers can conduct transactions with third parties and have those charges directly added to their monthly phone bill. Using NetCracker’s microservices-based rating and billing capabilities will allow O2 to introduce new business and revenue models, enable revenue-sharing strategies and deploy IoT-based offerings.
O2’s continued use of NetCracker’s Revenue Management solution demonstrates the platform’s mission-critical ability to support complex billing relationships and deliver a consistent, simplified experience to both existing and new customers.
“Taking on these massive and innovative programs with tight timelines is a major undertaking, which encouraged us to only leverage solutions that we knew could support us quickly and seamlessly. NetCracker’s solution will play a mission-critical role in helping us launch our partner-centric, IoT-driven business model and Charge-to-Mobile initiative,” said Brendan O’Rourke, the CIO of O2 in the UK. “As our existing supplier in this space, we are confident that NetCracker’s Hosted Managed Services and industry expertise will provide us with the functionality we need in order to deliver a truly differentiated experience to our customers.”