Cincinnati Bell and NetCracker extend services and development agreement

Cincinnati Bell is to extend its professional service and data centre hosting agreement with NetCracker through to 2020 in order to ensure a steady cost structure for key processing, support functions and applications development for its mission-critical IT systems and infrastructure.

With headquarters in Cincinnati, USA, Cincinnati Bell provides integrated communications solutions including local and long-distance voice, data, high-speed internet, entertainment and wireless services that keep residential and business customers in Greater Cincinnati connected with each other and with the world. In addition, enterprise customers across the United States rely on CBTS, a wholly-owned subsidiary, for efficient, scalable office communications systems and end-to-end IT solutions.

NetCracker currently provides managed services for a range of mission critical IT functions and applications. These include NetCracker’s BSS and a broad range of third-party platforms and applications in OSS, BSS, engineering and operations functions for Cincinnati Bell.

“NetCracker has proven to be a strong partner for Cincinnati Bell,” said Kevin Murray, senior vice president of information technology and network operations at Cincinnati Bell. “As we focus on bringing innovative new services to our customer base, we can rely on NetCracker to ensure that the operational side of our IT infrastructure and applications runs smoothly at an optimum cost with guaranteed performance.”


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