Intercomms Magazine interviews Sprint and Netformx to understand the benefits to automating the requirements-to-order process. They found that Sprint has been proactive in offering enterprises converged services such as cloud-based unified communication services, bring your own device (BYOD) management for wireless services, and MPLS managed services. In doing so they faced both business and technical complexities.
Value-added enterprise services are usually unprofitable because each customer’s requirements are different, the technology choices complex, and the design processes manual. Sprint is a leader in automating this presales process.
Sprint has increased sales and sped time-to-market by automating the design of complex enterprise networks and generating compelling proposals. Automation is a huge differentiator for them because they can do real-time design, provisioning, and workflow.
“We can respond to the needs of our customers faster and be more efficient by creating error-free designs, do more of them, and therefore generate more revenue, i.e., get it done, get it done right, and move on to the next deal,” said Mike Fitz, Vice President, Solution Engineering and Wireline BU at Sprint.
Netformx’s analysis and customer case studies have shown that service providers, such as Sprint, who automated the requirements-to-order process can be more efficient with 60-90% faster designs and proposal generation, and thus be more competitive and win more business.
Download the article to learn more about how Sprint leveraged Netformx to accelerate time-to-market for managed services or visit www.netformx.com.
