Zain has signed its fourth fraud management software deal with Neural Technologies for its Minotaur Fraud Management Solution. The operator follows in the footsteps of Zain Kuwait and Iraq, who have been using the solution since 2007, and Zain Bahrain which installed Minotaur earlier this year.
Minotaur provides Zain with protection against a multitude of fraud types, providing profiling to combat fraud at subscription stage and monitoring for any suspicious activity throughout the customer lifecycle.
Revenue Assurance & Fraud manager for Zain Jordan, Hashem Mutasem, said: “We are looking forward to working on this comprehensive project to its successful completion and automating our existing fraud and risk controls with Minotaur.”
Luke Taylor, commercial director at Neural Technologies, added: “We have been working and in communication with Zain Jordan for many years around risk management and are looking forward to deploying Minotaur to protect its revenues and formulating a strong future partnership with Zain Jordan.”
