NEC and NetCracker Technology, a wholly owned subsidiary of NEC, have completed the acquisition of Convergys’ Information Management (IM) business. The transaction covers all of IM’s business, including Smart Revenue Solutions, across different verticals, including communications, utilities, and logistics. The Convergys IM business provided CSPs with billing, customer care, and revenue management solutions.
The IM business will be integrated into NetCracker which will be responsible for all business operations of this entity. “This acquisition demonstrates our commitment to bringing the most innovative software solutions to service providers around the globe,” said Dr. Nobuhiro Endo, president of NEC. “The rapid integration of the Convergys IM business into NetCracker will optimise business operations and leverage powerful new synergies with NEC.”
Andrew Feinberg, president and CEO of NetCracker, added: “The addition of the Convergys IM business to the NetCracker family is yet another important accomplishment in our mission to deliver the most compelling solutions to communications service providers throughout the world.”
