Intec partners with Technoserv to support Russian and CIS market expansion
Gary Burch, Intec VP for EMEA
The region’s telecommunications markets are currently experiencing unprecedented growth Intec, a global provider of business operations support systems (B/OSS) solutions, has announced a collaborative partnership with Technoserv, a leading provider of products and technologies and the largest Russian company dedicated to system integration, IT services and engineering facilities. The Intec / Technoserv partnership is intended to drive market growth opportunities in Russia and CIS, at a time when the region’s telecommunications markets are enjoying unprecedented growth.
“Russia and CIS remain our priority growth markets in EMEA, and we have already significantly upweighted our team in the region to deliver impeccable service to our existing customers, while implementing leading edge technology solutions for our expanding customer base,” commented Gary Burch, Intec VP for EMEA. “Technoserv will give us the additional professional resources required to ensure our customers have access to the widest range of complex solutions together with the most valuable products, training, responsive service and support.” Intec’s existing office in Moscow will now be supplemented by the Technoserv team. www.intecbilling.comBack to top
Analysys Mason strengthens global research with BDA India acquisition
Analysys Mason has acquired BDA India, a telecoms and technology research and consultancy company, based in New Delhi Analysys Mason has bought BDA India to strengthen its research capabilities in the region. There has been widespread customer interest in high growth markets such as India and China, and this will help the company to offer specialist coverage of key growth areas.
While telecoms markets in Western Europe, North America and developed Asia-Pacific economies stagnate, it is forecast that growth markets will achieve a 12% revenue compound annual growth rate (CAGR) from 2008 to 2013. Growth is originating from advanced services and and basic, low-ARPU (average revenue per user) services.
Recent research forecasts a global increase in smartphone use of more than 50% per year from 2009 to 2014 – a faster growth rate than is forecast in developed markets. Telecoms players often use global growth markets as a testbed for new services and marketing approaches before rolling out to more developed markets. www.analysysmason.comBack to top
Contract News
Russia’s Mobile TeleSystems drives for network efficiency with network ops outsourcing deal
Signs with Nokia Siemens Networks (NSN) for the country’s first full operation and maintenance managed services contract Mobile TeleSystems (MTS) has become the first Russian operator to outsource its network operations, in a deal with Nokia Siemens Networks. The company aims to reduce its overall costs while increasing organisational flexibility, transparency and the predictability of its operational expenses.
With this managed services agreement, MTS will be able to simplify its overall network operations model, which is especially important with the roll-out of 3G services for millions of subscribers in Russia’s central region. www.nokiasiemensnetworks.comBack to top
Telenor selects Ontology OSS/CADT for service management
Ontology Systems’ semantic application is to align and unify data across Telenor Denmark’s BSS/OSS infrastructure London, UK-based Ontology Systems has announced that European telecoms and internet service provider, Telenor Denmark, has chosen its OSS/CAD to dynamically join, align and present customer, service, network and infrastructure data from nine existing OSS and network systems. The resulting fully integrated service view reportedly provides Telenor Denmark with better control and understanding of network change management, enabling industry-leading enterprise service management and customer notification capabilities. www.ontology.comBack to top
DiGi chooses NetCracker’s network inventory system
Malaysian mobile operator uses NetCracker system to provide integrated view of network operations Malaysia’s DiGi Telecommunications Sdn. Bhd. (DiGi) has chosen NetCracker as the supplier for its network inventory system. NetCracker will help to automate processes and provide an integrated view of network operations as DiGi rolls out its 3G mobile broadband network.
DiGi is one of Malaysia’s leading mobile operators, serving 7.7 million customers across Malaysia. The company’s 3G roll-out is aimed at delivering both high quality and best value internet services to the people over Malaysia’s Turbo 3G™ (14.4 Mbps HSPA) network. www.NetCracker.comBack to top
Safaricom deploys next-generation mobile softswitch in Kenya
The move represents a milestone in Safaricom’s objective of developing a high-quality all-IP network Huawei, a leader in providing next-generation telecom network systems for operators around the world, and Safaricom, the largest integrated communications company in Kenya, have announced the successful deployment of an advanced telecom computing architecture (ATCA) mobile softswitch.
Huawei’s suite of all-IP solutions have been designed to enable the construction of high-performance, reliable, cost-efficient mobile core networks. Huawei’s ATCA mobile softswitch will help Safaricom to reduce transmission costs, improve service quality, and prepare for network evolution and convergence. In addition, the solution offers a customer-centric approach to network management that can provide real-time monitoring, fault location and automatic recovery functions to strengthen the network’s smart IP operation. www.huawei.comBack to top
People News
MACH appoints Brian Moore to grow business in North America
MACH, a provider of hub-based mobile communications exchange solutions, has appointed Brian Moore to lead the company’s growing business in North America. Mr Moore will be responsible for achieving aggressive growth targets in the region.
Brian Moore joins MACH from Interop Technologies, the Florida-based messaging infrastructure provider, where he was Vice President responsible for Product Management and for Central and Latin American Sales. Before that, he held senior positions at Clearsky Mobile Media, Syniverse and GTE International. He holds a BS and an MBA from Nova Southeastern University. He lives in Tampa, Florida with his wife and two children. www.mach.comBack to top
VanillaPlus builds ties with independent research firms in Europe and North America
Mac Taylor, The Moriana Group
Dan Baker, Technology Research Institute
VanillaPlus has established new working relationships with two leading independent communications analysts, The Moriana Group in Europe and Technology Research Institute (TRI) in the USA.
Research directors from both organisations – Mac Taylor from The Moriana Group and Dan Baker from TRI – have agreed to join the VanillaPlus Editorial Advisory Board with immediate effect, to help guide the future direction of the magazine, website, webinars, html broadcasts, and several new services that are currently being planned.
Mac Taylor founded The Moriana Group, to provide analysis, research and consultancy services to the telecom industry. He has also worked as consultant with Deutsche Bank private equity, and with Middle East investment funds in telecoms and IT. He holds an MA from Cambridge University in England.
Since 1994, Technology Research Institute has been delivering research reports and analysis for the global telecom IT industry. TRI not only produces multi-client research studies, but does custom research, writes value proposition papers, and advises clients on business strategy. www.vanillaplus.comwww.morianagroup.comwww.technology-research.com Back to top
Product News
RiverMuse on the Radar for cloud visibility and performance
JL Valente, CEO & President at RiverMuse
RiverMuse wins joint 1st place for infrastructure management category RiverMuse, which delivers next generation event and fault management, convinced an audience of 350 and a panel of experts (including Bank of America, AT&T, Virgin America, MTV Networks, Rackspace and Nokia) that its innovation for managing cloud service availability and uptime is a cut above the rest. The company beat off dozens of other test-driven innovators tackling infrastructure, noSQL, virtualisation, storage platforms, data, and SaaS.
It was at Under the Radar, a start-up showcase and deal-making forum in Silicon Valley, that RiverMuse presented its event management system to the IT fraternity. The system offers a real-time, consolidated operations console for cloud and dynamic infrastructure management. The company also shared first place honours with Puppet Labs at the Microsoft campus of Mountain View on April 16.
“Product innovation, our value proposition and the team pedigree at RiverMuse won the day for us. Our presentation generated an audible buzz, which was a terrific boost given we had the last slot at the end of a very long day! It was clear from the questions we received, and requests for a demo of a product we’re on the verge of announcing, that companies embracing the cloud want a management solution which addresses dynamic cloud and IT infrastructure activity directly,” said JL Valente, CEO and President at RiverMuse. www.rivermuse.comBack to top
Qtel launches mobile music service powered by WIN
WIN and Qtel launch mobile music service in Qatar WIN, a provider of interactive information and entertainment to mobile phones, has launched a new mobile music service called Mozaic Music* with Qtel, the leading telecoms service provider in Qatar. WIN built and delivered the service and will manage it on behalf of Qtel. The service is now live and available to Qtel’s 2.2 million customers.
WIN’s fully managed mobile music service has been integrated directly into the existing Qtel Mozaic portal, providing a range of local and international full-track music as well as ringtones and music videos.
Mobile music revenues in the Middle East are forecast to reach US$274 million in 2013. With this new service, Qtel has the opportunity to tap into this growing market. www.mozaic.qaBack to top
Alcatel-Lucent releases Genesys 8 software suite
Software aims to synchronise customer experience into a single conversation Alcatel-Lucent, a leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, has announced the release of Genesys 8 software to address critical enterprise needs by enabling a single, coordinated customer conversation across channels and contact points. Conversations made over multiple channels are now part of an improved customer experience through an integrated conversation and context manager. It synchronises conversations across multiple customer touch points including in-person, contact centres, web, mobile devices and social media. www.genesyslab.comBack to top
India and China drive global mobile subscriber growth
Asia-Pacific region accounted for 45% of global connections by end of 2009, says Wireless Intelligence The global mobile market grew by almost 200 million subscriber connections in the fourth quarter of 2010 to reach 4.7 billion by year-end, according to the latest Wireless Intelligence report, Quarterly World Review: Q4 2009. Asia-Pacific remained the world’s largest region, accounting for over 45% (2.1 billion) of global mobile connections, mainly due to strong growth in India and China. The Asia-Pacific region accounted for 62% of net new connections added in the quarter.
In total 192.8 million mobile connections were added in Q4 2009, an annual rise of 16% and up 4% on a sequential basis. GSM connections accounted for 80% of total connections, while WCDMA and CDMA accounted for 10% each. Prepaid connections accounted for 73%, while postpaid (contract) connections accounted for the remaining 27%. Wireless Intelligence calculates that total global mobile penetration reached 69% by year-end.
The quarter also saw the launch of 30 new mobile networks, including the first two networks based on the next generation Long Term Evolution (LTE) mobile standard. www.wirelessintelligence.comBack to top
VanillaPlus Magazine next issue: Out April 30, 2010
The April/May issue of VanillaPlus is the Management World Show issue, with bonus distribution at the annual event in Nice. Alongside the magazine we will be publishing a Special Show Supplement for Management World.
Editorial Features in April/May include:
Operator Case Study: T-Mobile tackles mediation troubles
Business Intelligence: The role of BI in the digital economy
Cloud Services: Are they a justified silo?
Performance Management: Is the iPad a blessing or a curse?
How are MSPs ensuring service quality in the all-IP world?
Better Inventory Management can improve service roll-out
Self-Healing Networks: What’s the reality?
Operators need to start taking things personally
Policy and Charging: A round-up of the market PLUS Management World Nice, 16-page Preview Supplement
PLUS Management World Nice, 16-page Preview Supplement
Publication: April 30, 2010 To secure your copy of VanillaPlus magazine subscribe (free to qualifying readers in Europe, Middle East & Africa*) go to: www.vanillaplus.com *Terms and Conditions apply
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Samsung Electronics and O2 Telefónica announced on Thursday that the companies launched their first virtualised RAN (vRAN) and Open RAN commercial site in Germany. It is the first time that
Global connectivity provider Telxius is opening its latest submarine cable route with the extension of SAm-1 between Punta Cana in the Dominican Republic to Puerto Rico. The route is in
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