Telco Exec, the recruitment and careers advice service for executives in machine-to-machine (M2M) communications, has added Andrew Martin to its panel of Executive Coaches. Martin is one of the telecoms industry’s foremost experts in human resource (HR) management, and was until recently HR director for sales at Alcatel-Lucent.
Creating a worldwide cloud services provider of mobile network and IT solutions
Nasctech, a provider of field operation support systems for CSPs has announced that its Streamline system has been selected by Globe Philippines. Streamline is a unique solution that enables CSPs to drive down their field opex, and achieve a strong degree of visibility and control over the management of their field operations.
Redknee has launched its cloud-based converged billing and customer care solution for Éxito Mobile, the first MVNO in Colombia to be launched by a retailer. Éxito Mobile is part of Grupo Éxito, and is owned by the French multi-national corporation, Groupe Casino.
Manx Telecom, the leading CSP on the Isle of Man, is to procure Cerillion’s real-time Convergent Charging System (CCS) to enable the monetisation of online data transactions traversing its next generation LTE infrastructure.
Finnish CSP Elisa has chosen Ciqual to provider its Customer Experience Measurement system. In the deployment, the Ciqual system will be used to ensure critical user-affecting problems are identified, prioritised and quickly resolved through correlation of individual customer service performance measurements and customer subjective feedback.
Empirix has announced Roaming and Inter-carrier Assurance Analytics, a new suite that combines service assurance and network analytics to provide performance and business intelligence insights on inter-carrier traffic. With the suite, mobile operators can ensure the roaming experience and maximise partnership revenues for voice, data and SMS traffic. In addition, Empirix claims it enables fixed line operators to assure customer experience in least cost routing and rural call termination scenarios, even when calls are routed off their networks.
Tekelec’s Policy Server product has been selected by Telefónica UK to provide the Policy and Charging Rules Function (PCRF) in its 3G and LTE core networks. The Policy Server will combine with Tekelec’s Subscriber Profile Repository to enable Telefónica UK to offer advanced digital lifestyle services for smartphones, tablets and other mobile data devices, while lowering network operating costs.
Amdocs has announced the industry’s first complete, virtualised network control offering. The new virtualised deployment options for Amdocs’ suite of network control products are set to enable service providers to accelerate the introduction of new services while taking full advantage of standard off-the-shelf hardware to reduce costs. The virtualisation solution will be supported on Amdocs network control products widely deployed today, including Amdocs Policy Controller (PCRF), Amdocs Home Subscriber Server, and Amdocs Subscriber Data Broker.
Clarity has provided its customer experience management (CEM) solution to Axiata, one of the largest telecoms groups in Asia.
MACH has launched My Visuals a system that provides mobile network operators with insight into the behaviour of roaming subscribers in a graphical format. By capturing subscriber activity around preset KPIs in a simple dashboard, My Visuals claims to help operators avoid lengthy and complex data analysis, to enable fast, informed decisions about their roaming business strategy.
Intersec has announced that Portugal Telecom has selected its geolocation solution, Igloo, to help generate new source of revenue through location based services.