Netcracker launches GenAI Telco Solution for telecom industry

Netcracker Technology has announced its new GenAI Telco Solution, which brings value of generative artificial intelligence (GenAI) technology to the telecom industry. With the new solution, communications service providers (CSPs) can harness their telecom data and knowledge in a secure and controlled way to bring benefits to customers, partners and their own businesses. This includes support for telco-centric scenarios such as care assistant, agent partner, sales assistant, catalogue assistant and digital operations technician.

“Netcracker launches GenAI Telco Solution for telecom industry”
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What is the Telecom Industry’s New Mountain to Climb?

The telecom industry’s stunning track record of success has left it with an enviable conundrum to have: finding new problems to solve. Finding and solving new challenges is vital for unlocking continued growth potential and new revenue streams.

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The State of the Telecommunications Industry – 2022

Recently, we’ve seen a dramatic shift in how businesses and consumers utilise telecom. The mobile phone drastically shifted user expectations to no longer accept compromising between mobility and service availability. That trend has been accelerated by emerging technologies like the advent of the smartphone and 5G.

Now, vendors are scrambling to deliver seamless desktop-to-mobile experiences in cloud-first ecosystems. Not to mention providing intelligent, value-added interactions by utilising Big Data and AI. The final piece of the puzzle is building the agility to minimise lead times and deliver upgrades to users faster and with less hassle.

Background on Network Data Analytics Function (NWDAF)

NWDAF is a standard from the 3GPP (3rd Generation Partnership Project) group, which defines a standard service interface for collecting performance data in the 5G core network. NWDAF aims to make new levels of automation and intelligent insights possible in the context of rapid 5G adoption. It’s billed as an improvement upon and eventual replacement of conventional operational systems for fault management, network performance, and testing of services.

How Telecom Providers Can Continue to Unlock Value

Telco’s can unlock value by helping businesses improve efficiency and deliver enhanced consumer experiences. Not to mention generate more revenue along the way. Data is seen as the avenue to accomplish this, with a focus on gathering more data, processing it faster, and leveraging enhanced analytics.

Some of the parameters of value that have been identified are:

  • Enhanced security
  • Ultra-low-cost (‘freight class’) options
  • Guaranteed Latency
  • On-demand pricing
  • Locations-aware applications
  • Always-on connectivity
  • Quality service
  • Intelligent slices

 

How Nokia is Using NWDAF to Enhance Telecom Products and Services

Nokia was among the first to launch an NWDAF solution centred on AI and Machine Learning applications. Through the use of 5G, NWDAF Nokia achieved wholesale improvements over 3G/4G networks, including eliminating inefficient probing and data lakes.

NWDAF – Where to From Here?

As organisations master the nitty-gritty of 5G NWDAF telco systems, the focus will shift toward APIs, Partnerships, and Ecosystems. Revolutionary software-based architectures for 5G are intended to enable innovative collaborations between entities up and down the supply chain with greater data sharing and availability.

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SoftBank joins TM Forum as IT transformation imperative impacts telecom industry

TM Forum, the industry association driving digital transformation through collaboration, has announced that SoftBank Corp. has joined the organisation in order to benefit from TM Forum’s Collaboration program, Open APIs, Open Digital Architecture and Frameworx best practices and standards, including the Business Process Framework (eTOM) and Information Framework (SID). “SoftBank joins TM Forum as IT transformation imperative impacts telecom industry”

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Telecom industry leader Aniruddho Basu leads launch of Mavenir’s emerging business

Mavenir, a provider of accelerating software network transformation and transforming mobile network economics for communications service providers (CSPs), has appointed Aniruddho (Ani) Basu as senior vice president and general manager of Emerging Business, based out of the Stockholm office. “Telecom industry leader Aniruddho Basu leads launch of Mavenir’s emerging business”

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