The demand for enhanced network performance has experienced significant growth. Broadband technologies like Fibre to the Home (FTTH), 5G and the Internet of Things (IoT) has increased dramatically and shows no signs of slowing.
REGISTER NOW FOR FREE TO READ WHITEPAPER The pressure is on for Fibre operators to develop and deploy more high-capacity optical networks, despite the associated installation and long-term investment costs.
Other challenges they face, include:
- Massive coverage targets,
- Inflated costs to build,
- Shortage of skilled labour and lack of flexibility,
- Longer MTTP cycle time,
- Siloed or disconnected customer journeys,
- Repeat visits and rework,
- Operational inefficiency,
- Lack of a preventative approach.
In this whitepaper, Telecoms Analyst house Juniper Research, identify the key Hyperautomation, MTTP and MTTR levers across the following milestones:
- Plan and build: Opportunity identification, design deliverables and build completion
- Service delivery: Analysis through process data-mining, across end-to-end operations and migration
- Service assurance: Contact centre transformation, including digital-first enablement such as self-serve
This whitepaper is for Fibre operators looking to formulate their business strategy to incorporate AI, RPA bots and humans, to best enable applications despite limits to bandwidth, latency or speed. REGISTER NOW FOR FREE TO READ WHITEPAPER