Outsmarting the fraudsters: Strategies to address Telecom’s $29B Global Fraud Problem

October 24th, 2018

Global network fraud can have a devastating impact throughout the entire communications ecosystem, from service providers and consumers to businesses and governments. According to a recent global fraud survey by the Communications Fraud Control Association (CFCA), $29 billion (USD) is lost annually. This leads to a loss of profit margin and brand loyalty for service providers, and increase in costs for retail and commercial consumers impacted with these fraud attacks. (more…)

The $65bn Question: How can network and finance work together to safeguard capital investments?

On-demand version

As if operating large and complex networks isn’t challenging enough for global operators, ensuring an accurate accounting of network assets including location and financial classification, as well as introducing new services, completing service trend analysis and meeting regulatory reporting requirements, makes the challenge that much more daunting. (more…)

A NEW DEAL FOR TELCOS Enabling and empowering dealers as a growth strategy

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With mobile Communications Service Providers (CSP’s) investing heavily in Sales and Marketing, optimizing performance and achieving efficiencies is important to the bottom line. And while online purchases continue to grow, the dealer continues to play a significant role in educating and directing customer device, SIM and recharge decisions.

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Data Strategies for 5G: A Closer Look at BSS Digital Transformation

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As we enter the 5G era, strategic telcos are digitizing their infrastructures to not only handle the explosion of data requirements, but to also take advantage of the new business opportunities and revenue streams that will come about with the advent of 5G. (more…)

5 things you MUST consider before providing IoT services

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IoT is here, today, and it’s about to have a dramatic impact on all our lives. Tune into this webinar to find out how to be smart and prepared to offer IoT Value Added Services to your customers. (more…)

Webinar Review: Data Strategies for 5G – A Closer Look at BSS Digital Transformation

Digital transformation has become one of those industry-swamping buzz phrases that emerges to dominate discussion and innovation in telecoms. However, the good news is that we’re moving beyond the marketing hype of digital everything and figuring out how digitally transformed telecoms is actually going to work. A vital element of this is in the operational systems and data that operators rely on to run their businesses. With this in mind, VanillaPlus recently hosted a webinar to explore strategies around how the telecoms IT – the business support systems and operational support systems (OSS & BSS) need to be renewed in order to enable and support digital transformation for the telecoms industry. (more…)

Webinar Review: Data Strategies for 5G – A Closer Look at Policy Rules and Charging

With the ever-nearing move to 5G and the impending explosion of industrial IoT use cases, data is going to play a very important role in the quality of service assurance, know your customer (KYC) and security. With this in mind VanillaPlus recently hosted a webinar to explore strategies around how the policy and charging rules function (PCRF) is developing in order to support 5G, the expanded use cases involved and the new operational environment.

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Lean Management in Field Service Processes

On-demand version
How processes optimization supported with well-known methodology can increase productivity of field and back office staff. 10 years of experience in using Lean Management in services shared by Orange and Comarch. (more…)

Data Strategies for 5G: A Closer Look at Policy Rules and Charging

On-demand version
With the ever-nearing move to 5G and the impending explosion of industrial IoT use cases, data is going to play a very important role in the quality of service assurance, KYC and security.

In this webinar, we will discuss strategies to think about how we can leverage information to provide better customer experience. (more…)

Best Practices for On-boarding, Verification and Continuous Monitoring of VNFs

On-demand version

Migrating physical networks to virtualised networks running on shared cloud infrastructure creates the challenge of providing performance that is similar or better than the physical network. This requires virtual network function (VNF) onboarding, service chain activation, monitoring and troubleshooting.

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