Troubleticket

Choosing a digital transformation partner for success

According to a number of industry analysts (McKinsey, BCG, KPMG and Bain & Company), the risk of failure for digital transformation projects is somewhere between 70% and 95%. Partnering with

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The SMB opportunity for CSPs

Small and medium-sized businesses (SMBs) play a substantial role in the global economy. While it’s easy to focus on the larger players, the International Labour Organisation estimates SMBs contribute around

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The real reason why telecom giants won’t offer cheaper tariffs

Global economic turmoil has permeated many different industries and of course, telecoms has not been the exception. Social tariffs offer qualifying customers discounted deals for broadband access, acting as a

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Protecting from Ransomware requires a thorough backup and recovery strategy

In September, Australian telecoms provider Optus, hackers accessed current and former customer data following a cyberattack on its systems. Optus says in a press release that an unspecified number of

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TalkTalk strengthens access control ahead of strict new cybersecurity rules

Recent times have seen a growth in cyber threats facing the telecommunications industry. Indeed, the sector is responsible for complex and critical national infrastructure, meaning the impact of any successful

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How healthy competition and state support gave Qatar a 5G network worthy of the World Cup

Preparing to put on a World Cup isn’t easy for any nation. This year’s host, Qatar, has a population of 2.9 million and expects to welcome a staggering 1.5 million

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MVNOs should be all-in on the public cloud

The public cloud is amazing tech for telco. Today, the three biggest hyperscalers Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP) account for more than half of

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We need more than gigabit FTTH to connect the world

Today’s broadband industry is a blazing race towards fibre connectivity. But it will take more than gigabit to close the digital divide, says Albert Farag, vice president of Europe and

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Instantly integratable eSIM capabilities

In response to growing demand for digital services from service providers (SPs) and their customers alike, telecom software provider and eSIM as a Service provider, Mobilise, has launched its eSIM

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The Last Mile: Passive optical networks may hold the key to solving the digital divide

The digital divide is an issue that has been evident since the dawn of the internet; some have had quick access while many others haven’t. In fact, the World Economic

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