In the race to digital transformation, telcos, ISPs and hosting providers are under intensive pressure to perform.
Telecommunications industry executives are scrambling to migrate their organisations to the cloud, convert to 5G, integrate AI, analyse big data, adopt blockchain and not get left behind.
At the same time, their organisations are under constant scrutiny to reduce customer churn, attract new customers, cut costs and grow profit margins. It is not an easy industry to be in.
But atmail says there is some good news on the horizon, if CIOs, CMOs and Product Managers stop chasing mirages and instead look right in front of them to a product already (most likely) in their arsenal.
Kevin Ashton has been an executive director and visiting engineer at Massachusetts Institute of Technology (MIT) where he led work on the next generation of computing. Perhaps more importantly for this report, says Jeremy Cowan, he is the man who coined the term the ‘Internet of Things’.
It’s no secret that the telecoms sector has been suffering from increasingly high churn rates and declining average revenue per user (ARPU). In July this year, says Kevin Gillan, European MD of SquareTrade UK customer satisfaction index, revealed that the telecoms sector had the second lowest score in customer satisfaction, (more…)
In competitive markets, product and price innovation are often yesterday’s news. In fact, in the telco market, the sort of ‘innovative’ offers long designed to attract new customers have increasingly been anything but innovative. Consider the industry standard bandwidth and/or minutes increase, says Adhish Kulkarni of Evolving Systems. (more…)
It’s no accident that the promise of the IoT has been slower than the headline Hungry tech media has reported over the years. Several factors – including security and privacy concerns, lack of interoperability, and poor network performance – have left consumers uncertain. (more…)
In the part one of the blog Martin Varga of Anritsu Europe said that The Internet of Things is not just about new application and services: it embraces the whole technological spectrum that enables all of these innovations. (more…)
The Internet of Things (IoT) is a new addition to the range of capabilities enabled by global telecommunication networks and opens up many new possibilities for applications and services. (more…)
The security industry is facing a huge problem and one, which until recently, looked intractable. There are just not enough cyber security operatives in the world’s Security Operations Centres (SOCs) (more…)
Last week, I was delighted to sit on a panel session at this year’s European Women Payments Network in Amsterdam. The annual conference brought together more than 250 women for two days of interactive panels, networking and plenary sessions. (more…)
In Part I of this article, we discussed how an effective service assurance solution can assure operators that their virtual networks will offer the same quality and performance as those of traditional WAN networks. (more…)