Troubleticket

10 March, 2020

For service providers SD-WAN is a mixed blessing

SD-WAN is emerging from the fog and Service Providers are finding it a little scary, says Richard Thomas, CEO of Highlight.

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09 March, 2020

Is it time for video conferencing? Is it too soon for video policing?

WEEK IN TELCO IT: It’s been easy to see corporate winners and losers from the global spread of the novel corona virus. Early casualties included airlines and hotel chains, with cancelled flights and bookings, and share prices tumbling on stock markets.
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06 March, 2020

Trillion dollar missed opportunity: Emerging nanobusiness sector overlooked by ICT firms

Omnisperience, a provider of business-to-business (B2B) service provider industry insights and market strategies, has identified an emerging nanobusiness opportunity for ICT firms. In the company’s latest green paper it outlines that this hidden sector of the business market is a huge opportunity for information & communications technology (ICT) firms looking for new sources of revenue, but Omnisperience argues it is currently being overlooked. (more…)

02 March, 2020

5G operators need a new game strategy for customer experience

When NBA great, Phil Jackson said, “The strength of the team is each individual member. The strength of each member is the team”, his words were meant for sports teams. That quote is also apt for telecoms, says Patrick Kalaher of frog, where teamwork is essential if operators and their partners are to build 5G networks that deliver Industry 4.0.

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28 February, 2020

Avoiding public cloud? Telcos are running out of excuses

The need for telecoms operators to digitally transform isn’t just being stressed by outsiders. Telcos themselves are making a significant push toward becoming more nimble, digital businesses to improve subscriber experiences and drive higher revenues. This push toward digitalisation is, says Tim McElligott, senior analyst at TM Forum, driving telcos to consider significant infrastructure changes. (more…)

27 February, 2020

Building connected mobile applications you can trust

Addressing the challenges of designing, deploying and operating connected mobile applications

The smartphone has ushered in the era of powerful mobile apps used by billions of consumers each day. The next evolutionary step is underway as connected mobile applications start to enter the commercial realm within areas such as automotive, transportation and industry 4.0. (more…)

26 February, 2020

Why aren’t mobile operators designing for ‘mobile-first’?

When Sprint launched its Cut Your Bill in Half campaign in December 2014, it wouldn’t work with iOS devices. The campaign was praised for its innovation and aggressiveness and was an initial success, says Ed Finegold, author, analyst, and digital start-up veteran. It invited prospects from any major competitor to upload their bills to Sprint’s website to receive a custom offer.

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19 February, 2020

Constant connectivity in an SD-WAN network

“The Software Defined Wide Area Networks (SD-WAN) market is rapidly expanding. According to a recent report by MarketsandMarkets, the global SD-WAN market size is expected to grow from US$1 billion in 2018 to US$4.1 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 32.7% during the forecast period. (more…)

17 February, 2020

Should the next generation of kids be taught coding?

As new technologies are constantly evolving, so does our education system. Since the changes in the UK curriculum in September 2014, kids as young as five have begun to embrace branches of education that seem completely alien to many adults. (more…)

12 February, 2020

What’s going to stop the 5G rollout?

Although 5G has many potential benefits, there are some barriers that will inhibit these services, particularly outside the private settings on a public network. (more…)