Swisscom on a roll down elastic path to digital transformation

Communications service providers (CSPs) in mature western European markets face intense competition, substantial legacy to manage and maximise and the continuing requirement to bring innovative new services as well as

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It’s time for telcos to try for another trillion

The telecoms market is worth about US$1tn but revenues are under pressure and networks are even more thirsty for cash as 5G begins deployment. What communications service providers (CSPs) need

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In search of the apex predator of the 5G ecosystem – Oxpecker Edition

Coming back from MWC19, my head agog with robots, AI and the realisation of 5G, the phrase that kept recirculating was ‘building the ecosystem’, specifically the 5G ecosystem, writes George

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Application of AI enhances field service management for 5G, IoT and beyond

As communications service providers (CSPs) gear up for 5G and look to support IoT businesses as a new business line of their own, field service engineers will be under more

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DSP chooses Netcracker to aid CSP transformation

Yes, the headline is the right way around.

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CSPs look to AI but must learn new skills to maximise opportunities

As artificial intelligence (AI) continues its move to become a mainstream discussion point, relevant to all industries, George Malim interviews Ravi Palepu, the vice president and global head of telco

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Research reveals CSPs replace prepaid base every two years

A new has revealed the hidden reality of the prepaid mobile market in developing economies, writes George Malim. Though prepaid is the dominant form of mobile connection – accounting for

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JT managing director details Dimension Data decision for next generation managed cloud platform

Barna Kutvolgyi, the managing director for The Channel Islands of JT, tells George Malim why the communications service provider (CSP) chose Dimension Data for its next generation cloud platform  

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There’s nothing artificial about this intelligence

Doron Youngerwood, a product marketing manager at Amdocs, sees communications service providers (CSPs) engaging with machine learning and artificial intelligence (AI) with an initial goal of improving customer experience. However,

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We will monetise our IP no matter how much it costs, says IPCom managing director

The telecoms industry has always been enabled by the innovations of multiple companies and this has led to extensive patent disputes that continue between leading vendors. Often these intellectual property

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