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22 July, 2019
In the modern world, access to high-quality technology has gone from a preference to an expectation. So much so that, when this tech is not considered fit for purpose by the user, the ramifications for the business can be monumental. (more…)
02 July, 2019
Sigma’s sale drives telco innovation and expansion in the energy sector
Telco IT mergers & acquisitions are not a rarity, but sometimes one comes along that poses significant questions for the wider industry, and is big enough to disrupt the market. When Australia-based Hansen Technologies announced recently it is to acquire Canada’s Sigma Systems we were on the phone quickly inviting them to discuss this with VanillaPlus. On pages 8-11 you will find a refreshingly candid interview.
This year’s TM Forum meeting in Nice showed maximum focus on the digital upheaval impacting businesses across the communications sector and beyond. There’s no one better to get the low-down for on what was discussed than our managing editor, George Malim, and starting on page 23 you can find his 11-page report on Digital Transformation World 19.
If you think you’re busy, walk a mile in Dave Labuda’s shoes. Not only have he and co-founder Jennifer Kyriakakis grown MATRIXX Software into a “reforming company” that enables telcos to slice and dice their data to better effect, after hours he can be found at his Silicon Valley restaurant, Cetrella. Oddly, my invitation to sample the menu has gone astray but our man Nick Booth has been quizzing le patron on how he is helping Californians to eat better and CSPs to improve their data diet.
As if that’s not enough, this issue also includes advice on how to harness analytics for profit using machine learning (page 12), a Special 15% Discount on subscriptions to our sister publication, IoT Now (page 14), advice for industry not to wait for 5G (page 21), plus case studies from Austria’s A1 network (page 26) and Germany’s Unitymedia (page 28). We hope you enjoy these and other gems inside.
Jeremy Cowan, editorial director
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29 May, 2019
Etiya, the leading software vendor providing AI-driven Digital BSS, comprehensive telco CRM , AI solutions, as well as customer analytics to CSPs, today announced that it was selected as a winner in the TM Forum Excellence Awards 2019. Etiya received the “Disruptive Innovation Award” for its work with Fizz, a completely digital mobile and internet sub-brand that provides an online customer experience for do-it-yourself smart digital consumers.
17 May, 2019
Global demand for bandwidth is increasing at rates never before seen, creating a host of opportunities – but also significant challenges. With data consumption often outstripping available bandwidth – service providers need a reliable capacity partner to expand and grow. (more…)
21 January, 2019
Now more than ever, service providers are aggressively rolling out fibre to boost network performance, improve the customer experience, and offer new IP services such as Gigabit Internet, IPTV, 4K/8K video streaming, and business services. This growing fibre diet brings about new operational complexities, impacting existing back-office systems and the ability to launch and scale services quickly.
Incognito has partnered with Heavy Reading to produce a white paper based on the results of industry-first research examining the operational implications of supporting fibre services. The white paper explores service providers' network design and B/OSS strategies for supporting fibre-based services and offers regional analysis of fibre trends across the Americas, Europe, and Asia.
Key findings from the report include:
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10 December, 2018
Verizon’s enterprise customers are seeing a huge transformation in their business with new consumer and technology trends. Consumer expectations are increasing and becoming more dynamic. E-commerce, social media, and online TV have put new requirements on the network. Enterprises need network services that scale seamlessly to meet these dynamic business needs.
(more…)
26 November, 2018
(SPONSORED) — What’s next for roaming? Changing regulations in different parts of the world, increased competition, the adoption of internet-based roaming alternatives and several other complex factors have led to a challenging environment. At a time when subscriber expectations for Quality of Experience (QoE) and overall demand for data services have reached their highest recorded levels, these factors are making many operators rethink their roaming business.
(more…)
16 November, 2018
In the race to digital transformation, telcos, ISPs and hosting providers are under intensive pressure to perform.
Telecommunications industry executives are scrambling to migrate their organisations to the cloud, convert to 5G, integrate AI, analyse big data, adopt blockchain and not get left behind.
At the same time, their organisations are under constant scrutiny to reduce customer churn, attract new customers, cut costs and grow profit margins. It is not an easy industry to be in.
But atmail says there is some good news on the horizon, if CIOs, CMOs and Product Managers stop chasing mirages and instead look right in front of them to a product already (most likely) in their arsenal.
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17 October, 2018
Israel-based cybersecurity company Allot recently conducted a survey on home consumers’ use of IoT devices in their homes and their attitudes towards the levels of protection associated with those appliances. (more…)
10 October, 2018
(SPONSORED) Gartner predicts no fewer than 20.4 billion of IoT devices worldwide by 2020. This high level of connectivity also poses a lot of new risks. Home users are becoming more aware of the modern threat context, and no less than 83.3% of the CUJO AI survey respondents prefer to get full information about device vulnerability to threats. (more…)
