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07 December, 2018
Ericsson has issued a statement apologising to its customers and customers’ customers for causing a lengthy loss of all mobile data and some voice services yesterday. As we reported, a failure in Ericsson software deployed by O2 UK and SoftBank in Japan led to a day-long service outage on Thursday, December 6th.
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07 December, 2018
WEEK IN TELCO IT – Mainstream media outlets have been dominated in the last 24 hours by two telecoms-related news stories. As Jeremy Cowan reports, the China-based network systems giant, Huawei is demanding the release from detention in Canada of its CFO. Meanwhile, UK network operator O2, (more…)
03 December, 2018
We hear a lot about edge networking in the data centre space these days and telcos, of course, are very much part of that equation. But what about the applications and services at the front end of the business? (more…)
23 November, 2018
Q1- What was your first job?
I played professional soccer for a couple years right out of college but my first job in telecom was as an outside sales rep for McCaw Cellular in their East Side office of Portland, Oregon. This was the early days of 1990, so wireless penetration in the US was very low, about 2 to 3%. (more…)
17 November, 2018
Wi-Fi connectivity is extremely important for businesses and is a key tool driving customer satisfaction across the retail, hospitality and transportation sectors, as well as cost control and employee productivity in the enterprise. Users simply want, nay expect, to be seamlessly and securely connected wherever they are and able to get on with whatever task they need to complete without participating in the plumbing, writes Blaz Vavpetic, the chief technology officer of iPass.
14 November, 2018
It’s no secret that the telecoms sector has been suffering from increasingly high churn rates and declining average revenue per user (ARPU). In July this year, says Kevin Gillan, European MD of SquareTrade UK customer satisfaction index, revealed that the telecoms sector had the second lowest score in customer satisfaction, (more…)
13 November, 2018
Despite a growing number of communications service providers (CSPs) converging CIO and CTO functions and teams, there is no single technology strategy in place to help guide this process. (more…)
07 November, 2018
A substantial percentage of the world, especially broadband-demanding millennials, live in multi-dwelling units (MDUs). The European Commission has proposed all European households should have access by 2025 to networks offering at least 100Mbps download speeds and upgradable to one gigabit, leading to a competitive Gigabit Society. With nearly 40% percent of the EU population living in MDUs, there are numerous and lucrative opportunities for network building to meet EU goals and real-world millennial desires for broadband services, writes Ronan Kelly, the chief technology officer for EMEA and APAC at Adtran.
06 November, 2018
One of the greatest benefits of cloud computing is cost efficiency but there is a flip side, costs can get out control if services are not provisioned effectively or properly managed. Cloud service providers must be carefully selected based on the needs of the business and the prices and services they provide, writes Amanda Vernazza, a product marketing manager at Tangoe.
01 November, 2018
What was your first job?
My first role was a six-month internship with Honeywell in the USA. This took place one year before I completed my MBA in Finance at the NEOMA Business School in France. (more…)
