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13 January, 2020
FutureNet World (www.futurenetworld.net) returns for the 2nd edition in London on March 24-25th. The event brings together a global audience of senior telco executives, says Giles Cummings, founder & CEO of FutureNet World, to discuss the strategic and commercial considerations and decisions that CSPs are making today and the implications for the network. (more…)
11 January, 2020
A WEEK IN TELCO IT: My Dad told me, “You should try everything in life once, except incest and Morris dancing.” I think he should have added something else to the list; making annual predictions. To my mind, it’s like tightrope walking, sooner or later it leads to spectacular falls and people mostly remember you when it all goes horribly wrong. So, 2020 is another year when I won’t be making high tech predictions, says editorial director, Jeremy Cowan.
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20 December, 2019
With a new report from Ivalua revealing that more than two thirds of telecoms organisations say innovation is being blocked because of their focus on cost reduction, George Malim asks the company’s chief marketing officer, Alex Saric, how communications service providers’ (CSPs) approaches to procurement are changing as the service portfolio and competitive landscape transforms.
20 December, 2019
As we cross another year off the books, we look towards what 2020 will bring the telecoms industry. As 5G continues its roll-out and operators continue to transform their businesses both operationally and tactically, Paul Hughes, Netcracker Technology’s director of strategy, says (more…)
17 December, 2019
When we think about the future of connected Internet of Things (CIoT) devices that shape our behaviours in a meaningful way, we really have yet to see significant market traction outside of fitness trackers and smart speakers. (more…)
16 December, 2019
Japanese operator NTT is continuing to execute on its strategy to promote the business-to-business-to-x (B2B2X) model with its selection of Bearing Point//Beyond to provide its Infonova digital business platform to modernise, simplify and unify its business support systems to better serve its customers, increase operational efficiency and grow new revenue, writes George Malim.
03 December, 2019
Customer service is becoming the differentiator amongst telco providers – with a digital arms race taking place to provide the best experience. A study found that customer service will overtake price and product as the key brand differentiator in 2020. (more…)
13 November, 2019
A new survey by the TM Forum, the industry association driving digital transformation through collaboration, confirms that both sides of the communications industry are making progress in using Open APIs. But it also reveals that vendors’ native Open API support lags behind the demand from CSPs.
08 November, 2019
Synchronoss Technologies, Inc., a global provider of cloud, messaging, digital and IoT products, reports that Indosat Ooredoo, a telecoms service provider in Indonesia, has chosen the Synchronoss Digital Experience Platform (DXP) to deliver a unified, interconnected user experience for customers across all of its engagement channels. (more…)
07 November, 2019
Huawei has emphasised its commitment to the European market at its Innovation Day and eco-Connect Europe events held in Paris, France this week, writes George Malim. The company revealed research from Oxford Economics that totals its contribution to the European economy as €12.8bn per year, taking into account direct contributions through its 13,300 employees in the region, taxation and its €6.6bn spending in Europe plus the spending and taxation of those employed in its supply chain.
