| | |
21 September, 2021A major new initiative has been launched by Vodafone Group Plc and ITU, the United Nations’ specialised agency for information and communication technologies, to address the global digital divide, with the aim that an additional 3.4 billion people could have the ability to access and use the internet through a smartphone by 2030.
(more…)
09 September, 2021Cerillion, an innovator in digital monetisation and customer management solutions, announced the opening of a new regional centre of excellence in Sofia, Bulgaria. Complementing the company’s other major offices in the UK and India, the new location in central Europe is expected to expand quickly and become a major contributor to the on-going success of the company.
(more…)
08 September, 2021A survey conducted by Accenture revealed that 77% of telcoms customers are willing to retract their loyalty towards a specific network operator. Lock-in contracts are no longer sufficient to retain a customer base long term.
(more…)
07 September, 2021There’s no denying that the last decade in the telecommunications industry has been uniquely focused on one thing; making consumers happy.
(more…)
07 September, 2021Connectivity-as-a-Service (CaaS) is gaining semi-buzzword status in the telecoms industry, but it is still so new that few agree on what it is and how it should be applied. That only means one thing: We need to keep talking about it, writes Tim McElligott, a senior analyst at TM Forum Research & Media
(more…)
01 September, 2021Operators re-invent voice and messaging for a new dawn in telecoms
The telecoms industry has a bad reputation for innovation and is seen by many to have missed out on the major new digital opportunities of the last three decades. This is broadly unfair as telecoms operators have provided the hyper-connectivity foundation that is enabling all of these services. Operators have worked within the constraints of the traditional market place, bringing ultra-robust, high-availability services to market rather than the best effort beta products of the digital age that rely on customer-led development.
More recently, alternatives to operators’ traditional core business – voice and messaging – have arrived and it's now time for the telecoms industry to reinvent these offerings for a new dawn.
Inside this issue:
'Editors' Overview and Analyst Report: George Malim says that far from fading out, voice and messaging monetisation is set for a bright new dawn as 5G, RCS, and the digital economy converge on telecoms
Interview: Jorn Vercamert explains why wholesale carriers have a new role and emphasis in the communications market as their ability to provide secure and trusted infrastructure is recognised by enterprises
Whitepaper: Application-to-peer (A2P) messaging is one area where operators continue to see steady growth but there is still greater potential to mine. This whitepaper reveals four operator strategies to improve enterprise messaging monetisation
04 August, 2021(SPONSORED FEATURE) Chances are that you’ve already heard of RtBrick. Whether you’ve seen us on the front pages of telecom trade magazines, on shortlists for the industry’s most prestigious awards, or our CEO Pravin S Bhandarkar named among the top 100 most prominent people in the carrier community, we’re the latest company to watch.
(more…)
02 August, 2021Both Telefonica and BT are showing their determination to carve out sales in emerging technology services through either acquisitions or key partnerships. Business technology journalist, Antony Savvas follows the action.
(more…)
30 July, 2021A gradual return to the office has had little to no impact on business investment in virtual collaboration technology according to new data from Tradeshift, which found telecoms spending is almost twice as high as it was prior to the pandemic.
(more…)
26 July, 2021As communication service providers (CSPs) spend billions on rolling out networks to create “smart cities”, business technology journalist Antony Savvas asks whether they should spend a bit more on explaining to the public what they are doing, and for whom?
(more…)