Talking Heads

Communications service providers (CSPs) need to move from a mentality of saving costs to one of creating new sources of revenue. Those can come from effective use of CSP data,

Here, Taylor tells George Malim how CSPs face new threats as they enter new markets with a wider portfolio of services than ever before and explains how big data techniques

VanillaPlus: With the tremendous amount of focus on analytics today across all industries, are communications service providers (CSPs) behind relative to IT providers and enterprises with regards to big data and analytics?

VanillaPlus: hybris software, an SAP company, will be exhibiting at this year’s Mobile World Congress. What do you see as the key features of your attendance?

VanillaPlus: Virtualisation is the buzzword of the moment. What is its impact on BSS and how will virtualised BSS deliver the flexibility CSPs need?

Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz, has launched HDAnalytics+, a major enhancement of its award-winning cloud-based CEM (Customer Experience Management) platform that helps operators improve their networks

Virtualisation requires a new approach – both for CSPs and for the vendors that support their transformations

Petter Järtby is head of business unit BSS at Ericsson. In this exclusive interview, he tells VanillaPlus that many communication service providers (CSPs) have embraced innovations in both products and

Phil Harris is vice president and chief technology officer in the Chief Technology and Architecture Office (CTAO) at Cisco Systems. As communications service providers(CSPs) continue to prepare for network functions virtualisation

Mark Edwards is chief executive of MDS, a provider of managed revenue and customer management systems that enable communications and digital services providers (CSPs and DSPs) to grow their business, evolve