Future innovation brings together natural language, machine learning and artificial intelligence

Becky Byrne is the head of product management at Brite:Bill. Here she tells George Malim, the managing editor of VanillaPlus, how the company is engaging in natural language, machine learning

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Don’t wait for lightning to strike! Securing your digital transformation

They say lightening never strikes the same place twice. Tell that to poor old Roy Cleveland Sullivan, who was struck by lightning several times during his 30-years career as a

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Welcome to the era of the super (virtual) network operator

As the Internet of Things (IoT) continues to mature organisations are looking for platforms that can provide them with the widest possible range of connectivity options and support services. Here,

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Is your network smart enough to pass the virtualisation IQ test?

Philippe Morin of EXFO tells VanillaPlus that the industry is entering the critical automation phase of virtualisation, where CSPs will need smarter service assurance with real-time insights from all three

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Testing and service assurance must be active and automated to enable real agility, efficiency and great customer experience in emerging networks

The industry’s move towards virtualisation requires new automated approaches to active testing and service assurance. Here Marcus Friman, the chief product officer and co-founder of Netrounds, a specialist provider of

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Virtualisation maturity sees focus move from cost savings to revenue generation and cloud service agility

Fran Heeran is vice president and general manager of SDN/NFV at Netcracker. Here he tells George Malim that, while virtualisation has taken longer than expected to materialise into reality, the contributing technologies of

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3D Analytics plus passive monitoring and active verifier data will enable visibility into hybrid operations

Anssi Tauriainen is director of the Analytics and Advanced Services Business Unit at EXFO. Here, he tells VanillaPlus that analytics systems that can automatically derive insights across multiple network domains

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Manage customer value across the whole lifecycle with telecoms data analytics

As communications service providers (CSPs) start to utilise big data more effectively, it’s analytics capabilities that are driving cross-sell and upsell opportunities. Here, Amit Sanyal, the business head for Consumer

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Monitoring, optimisation and analytics come together to transform CSPs’ performance

Abdelkrim Benamar is chief executive of Astellia, the provider of monitoring, troubleshooting, network optimisation and, more recently, analytics solutions. A long term telecoms industry executive, Benamar has been putting a

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CSPs are missing out on maximising the billing experience

Billing has always been important but the focus has traditionally been on its utility to the communications service provider (CSP) and not on the way it impacted customers. Now though,

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