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London, UK – Infobip, the global cloud communications platform, is partnering with BT to offer UK business customers the opportunity to scale, design and orchestrate personalised customer experiences across channels including WhatsApp, Rich

Brussels – Belgium. 9th December 2021 – BICS, an international communications enabler, has agreed the acquisition of Communications Platform as a Service (CPaaS) specialist, 3m Digital Networks Pvt Ltd, by BICS Singapore, a

Up to a quarter of Generation Alpha, children born after 2010, would rather spend time on their iPad, tablet or smart speaker, than socialise with their peers. This is according to new

The massive growth in online shopping has led to a sustained change in the way customers interact with businesses, as they adopt a growing number of communication channels and expect

The Orange teams have activated 4G in Kaw, Camopi, Grand-Santi and Maripasoula. It is said to be a significant technological leap forward for these locations, which previously had access to

The growth in multi-access edge computing (MEC), driven by 5G, is being backed up by some significant announcements in the communications industry. Business technology journalist, Antony Savvas looks at the progress.

Global Telco Consult (GTC) is pleased to announce that it will provide BTS with managed services for its SMS platform. BTS is an international operator with an ample portfolio that

As far as compliance is concerned, the next few months will be an interesting time for regulated industries. With an almost overnight shift to remote working in March 2020, many

A new study from Juniper Research has found that digital domestic money transfer transaction values will rise from $2 trillion (€1.66 trillion) in 2020 to $3.4 trillion (€2.82 trillion) in 2025; driven

Zendesk, Inc. a customer service software company with support and sales products designed to improve customer relationships, has unveiled a messaging solution as part of the new Zendesk Suite.