WFO
Aspect Software releases Aspect EQ Workforce Optimization 8.2
Aspect Software, a provider of fully-integrated consumer engagement, workforce optimisation, and self-service solutions, has announced the general availability of Aspect EQ Workforce Optimization (WFO) 8.2. Enhancements include new gamification features, highly
Read moreWorkforce chatbot Aspect Mila intelligent assistant aims to bring new efficiency to contact centre agents
Aspect Software, has announced a new interactive assistant to redefine how contact centre supervisors and agents interact with workforce applications and each other.
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