virtual assistants
How ISPs and CSPs can reap the benefits of network-based security
Pressure is mounting for communications service providers (CSPs) to begin helping their customers prevent cyber-attacks, but this can be especially tough when users have entire families to protect, writes Neil
Read moreKnow your chatbots from your virtual assistants and why you should care
As customer expectations drive demand for round-the-clock service and near-immediate response times, businesses have understandably sought to automate their customer communication offerings wherever possible, writes Omar Javaid, the chief product
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