Vonage’s Proactive Connect aims to boost engagement by driving personalised, two-way conversations at scale

Vonage, a global provider of cloud communications aiming to help businesses accelerate their digital transformation, has launched Proactive Connect, a tool that enables businesses to deliver customised, large scale, omnichannel

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BTS partners with Global Telco Consult (GTC) for managed SMS platform services

Global Telco Consult (GTC) is pleased to announce that it will provide BTS with managed services for its SMS platform. BTS is an international operator with an ample portfolio that

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TikTok and Whatsapp privacy policies among hardest to understand, study shows

AddictiveTips has surveyed 2,105 individuals to investigate how effective privacy policies are based on how much we understand and how clear companies make them. They also scoured the top social media

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VoLTE connections to near 5bn by 2024, as operators leverage smart speakers

A new study from Juniper Research found that the global number of VoLTE (Voice over LTE) users will approach 5 billion by 2024; rising from 2 billion in 2019.

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Six trends set to disrupt global telecoms next year

The global telecoms industry is going through a state of flux. New technologies are disrupting the traditional players, and new competition is emerging. To a large extent, says Sanjay Krishnaa, SVP Communications

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What Viber’s increase in revenues means for operators

On Monday 7th August Rakuten, parent company of Viber, announced that second quarter revenues of the OTT player had increased by more than 90%. User numbers had grown by almost

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European Commission toughens laws on OTT providers

In recent years, over-the-top (OTT) providers such as Viber, WhatsApp and Skype have steadily increased their presence in the market and their popularity with consumers.

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Infobip opens Milan office to serve Italian enterprises, telcos, global internet and OTT companies

Infobip, a global cloud communications platform, has opened a new office in Milan. The move follows growing national demand for Infobip’s professional messaging services, particularly as Infobip has a number

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If the C.I.A. can compromise smartphones as Wikileaks says, is it still possible to protect your privacy?

In the largest leak of C.I.A. documents, Wikileaks has disclosed  the tools that the C.I.A. uses to hack computers, phones and smart TVs around the world.

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More than 80% of African operators have experienced SIM Box fraud in the last year, says survey

According to a new survey conducted by anti-fraud provider Revector, SIM Box fraud and OTT hijack remain two of the major threats to mobile operator revenues.

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