How to step towards becoming a digital service provider with UC&C – Part 2

In the first blog in this two-part series by Frank Paterno, the vice president of Global Carriers at PGi, we looked at the key factors in driving the transition of

Read more

How to step towards becoming a digital service provider with UC&C Part 1

It has been more than 15 years since the first IP-based networks were deployed, followed by a plethora of innovation across these networks, writes Frank Paterno, the vice president of

Read more

How mobile operators and enterprises can work together for smart enterprise mobility

We know that businesses want reliable mobile service for their staff, clients, visitors and, where necessary, the public – and the ability to deliver this everywhere, easily and cost-effectively, writes

Read more

VOSS-4-UC version17 announced to support next generation demands for unified communications management

VOSS Solutions has announced the general availability of VOSS-4-UC v17, which includes new features and functionality.

Read more

Why the UK is following the US and Germany on the road to SIP Trunks

BT’s intention to retire the UK integrated services digital network (ISDN) infrastructure by 2025 heralds the start of a ten year process for migrating all ISDN and PSTN customers to

Read more

Unified Communications: Service providers need to excel at managing the customer experience

As the Unified Communications (UC) market matures, more and more businesses are coming to rely on systems like Cisco’s UC suite and Microsoft’s Skype for Business.

Read more

VOSS Solutions provides KCOM integrated contact centre management and UC management from a single portal

VOSS Solutions announced a collaboration with KCOM to offer an integrated management solution for both unified communications (UC) and Contact Centre, enabling front and back office support from a single

Read more

Camfil turns to Interoute SD-WAN for network and data centre consolidation

Interoute, owner operator of a global cloud services platform and one of Europe’s largest networks, is transforming the IT estate of Camfil, the world leader in air filters for ventilation systems.

Read more

Serveurcom selects Metaswitch for business communications

Metaswitch Networks has announced that Serveurcom, an internet service provider (ISP) based in Le Mans, France, has deployed Metaswitch’s Business Communications solution to deliver hosted voice and rich unified communications

Read more

Microsoft Gold Partner, Enghouse Interactive, announces Communications Center and Attendant Console are certified for Skype for Business

Following an announcement at the 2016 Microsoft Worldwide Partner Conference, Enghouse Interactive can reveal that Enghouse Interactive contact centre and attendant console solutions, Attendant Console 2016 and Communications Center 2016, are certified

Read more