A week in Telco IT: Tough gig, but someone has to do it!

So there I was, discussing subscriber fraud last week in the steamy heat of Miami Beach with WeDo Technologies’ North America VP, Thomas Steagall, says Jeremy Cowan. Outside, it was

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Is it time for the second coming of systems integrators?

I recently sat through seven hours of discussion on the state of play with SDN and NFV and I came away with a dramatically different attitude. Software defined and managed

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Big data, big hype, getting bigger but not grown up quite yet

As an industry observer, I’m never quite sure how much hype to believe. When it comes to big data there has certainly been plenty of hype, but not a lot

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Web Summit reaches the peak of event effectiveness – others take note!

I’ve just been to the first event, in probably 20 years, where nobody droned on about network speeds, processes, regulators, 5G, and most tiresome and boring of all – mobile devices.

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Waving the flag at RAG and the future of conferences

We are moving towards a new era of cooperation between industry sectors that share common problems/challenges. It seems that topic-focused conferences are losing their appeal and conference organizers are having

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Why I won’t be buying an autonomous, electric, connected car

I wasn’t sure for a while but now I definitely know that I don’t want an autonomous, self-driving, all-electric, connected car.

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Revenue assurance must avoid becoming a victim of its own success

Turn off RA for an hour and management will notice, turn it off for a week and the company will fail was one of the messages at the WeDo Technologies

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Simulating APIs the fastest way to stimulating your online economy

New generation digital service providers (DSPs) need to be able to plug in new platforms or partners and immediately create products to compete. In order to easily access other web-based

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Customer support goes ‘omnichannel’ and customers will love it

It wasn’t that long ago that when a customer needed to contact their phone company the only choices available were to write to them or call the customer support ‘hotline’.

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The evolving supply chain and its implications for the CTO

The supply chain into CSPs is constantly evolving and CTOs have to adapt accordingly.

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