Tollring
Tollring appoints Karen Winter as head of partnerships, growth to develop company’s expansion plans
Uxbridge, UK. 25 May 2023 – Tollring has appointed Karen Winter as head of partnerships and growth to develop and deliver the company’s ambitious expansion plans. Karen is expanding the
Read moreTollring strengthens seven-year relationship with BT
Uxbridge, UK. 2 May 2023 – Tollring has renewed its contract with BT for the seventh year. The arrangement includes the continued supply of Tollring’s call analytics offering to nearly
Read moreTollring’s iCall suite analytics validated and live on the Webex App hub
Uxbridge, UK. 8th November 2021- Tollring’s iCall Suite call analytics solution has been validated and approved by Webex, and has now launched on the Webex App Hub.
Read moreTollring appoints CMXO and prioritises customer experience in its strategy
Hilary Oliver has been appointed to the position of chief marketing and experience officer (CMXO) at Tollring. The appointment confirms Tollring’s commitment to prioritising customer experience globally across all products
Read moreTollring upgrades iCall suite to focus on customer experience, insights, sentiment analysis and live call management
Tollring has released an upgrade to its iCall Suite cloud call reporting solution, giving customer-facing teams the ability to improve their customer call journeys, to drive better decision-making and boost
Read moreNew protection system from Tollring debuts in Australia helping telcos combat scam calls
Following on from the ACMA’s registration of the Reducing Scam Calls Code in December last year, Tollring has debuted its new Scam Protect solution. One of the first telcos to
Read moreTollring’s scam protect helps telcos defend against scam calls
Tollring launches Scam Protect, a cloud-based solution to help telecoms providers to reduce risk from scam calls, protect their network and customers, and meet regulatory obligations.
Read moreAI is already delivering savings in the fight against fraud
Every business today is facing a host of new threats in the communications world. Telecoms service providers are no different, and the growing challenge that is VoIP and toll fraud
Read moreTollring launches cloud call analytics and recording solution with fraud detection
Tollring has enhanced its iCall Suite cloud call analytics and recording solution to include fraud detection alarming.
Read moreTollring wins BT contract to provide cloud-based iCall Suite analytics on Wholesale Hosted Centrex platform
UK incumbent network operator, BT has awarded a 3-year contract to Tollring to provide its call analytics products on the Wholesale Hosted Centrex (WHC) platform.
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