Orange Spain and Vodafone Spain both aim to transform customer relationships

Orange Spain has chosen St. Louis-based Amdocs a provider of software and services to communications and media companies, to drive new services and revenue in the digital economy.

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Vodafone to use artificial intelligence to speed up online queries

Vodafone UK has launched TOBi – the artificial intelligence (AI) chatbot – as an innovative way of offering our customers a quicker web chat service.

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