Delivery of digital infrastructure is the differentiator, says HGC chief digital officer

Jacqueline Teo is the chief digital officer of HGC Global Communications, the fixed line and ICT service provider that is extending from its roots serving the Hong Kong market to

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Executives and IT must collaborate to define 5G business cases, says Deutsche Telekom’s Meijer

With 5G at the centre of mobile operators’ strategies, the challenge is to avoid another cycle of intense infrastructure investment which enables the business cases of other organisations. Instead, operators

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Etiya wins TM Forum excellence award for disruptive innovation

Etiya, the leading software vendor providing AI-driven Digital BSS, comprehensive telco CRM , AI solutions, as well as customer analytics to CSPs, today announced that it was selected as a

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Telefónica’s AURA turns artificial intelligence into real, enhanced customer experiences

Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers.

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Change in service providers’ operating models required for 72% of new business created by 5G, says TM Forum research

Without intelligent business operations and modern, flexible IT capabilities, service providers will miss more than 70% of growth opportunities attached to 5G, according to TM Forum Research.

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Teoco’s Helix 10.2 platform released for 5G and NFV to enable faster resolution of faults and service issues

Teoco, a provider of planning & optimisation, assurance and analytics solutions to over 300 communication service providers (CSPs) worldwide, has released Helix 10.2.

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Why would you outsource your brain, asks Axiata’s analytics chief?

A retired professor of artificial intelligence, 11 companies in eight countries, a commitment to open source technologies and an appetite to enable automation may not at first appear to be

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Rakuten showcases partnership with Netcracker in TM Forum keynote and workshop on Digital Business Transformation

Netcracker Technology is collaborating with Rakuten Mobile, Inc. to showcase their expanding partnership with a keynote presentation and workshop at TM Forum’s Digital Transformation World 2019 set from May 14-16

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Digital Transformation World predictions: 5G moves from hype to reality

Digital Transformation World is upon us, and as the telecoms industry meets in Nice, John English, director of Marketing, Service Provider Solutions, Netscout, shares his thoughts on some of the biggest

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5G and business markets transformation to take centre stage at DTW industry forum in Nice

5G technology gradually starts gaining traction across the world, communications service providers (CSPs) have an opportunity to service new industries, deliver new value propositions and capitalise upon untapped revenue opportunities.

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