Impersonation fraud and basic prevention techniques

Nadejda Papernaia, the CEO of AB Handshake

Read more

EU telecoms unite against disruptive gigabit act negotiations

The EU telecommunications industry is united in voicing strong concerns around the ongoing ‘Gigabit Infrastructure Act’ regulation negotiations and warns of unintended consequences if proposals are implemented in their current

Read more

How CSPs can combat fraud with AI and machine learning

As smartphone technology has advanced over time, the variety of telecoms fraud schemes targeting networks and customers has also expanded. In the early days, telecoms fraud involved threat actors exploiting

Read more

Kaleido Intelligence says mobile operator fraud and security losses to reach close to €42,5 billion in 2025

New research from connectivity and roaming vendor Kaleido Intelligence has found that losses from fraud and security incidents will peak at almost €42,5 billion in 2025, before declining to €34

Read more

Nigeria’s telecom contribution to GDP hits 16%

The telecoms sector’s contribution to nation’s gross domestic product (GDP) has increased to 16% in second quarter of 2023. This information comes from data reported by the Nigerian Communications Commission

Read more

New SecurityGen study highlights hidden threat to 5G mobile networks from GTP-based cyber-attacks

A new study by SecurityGen, a global provider of security solutions and services for the telecom industry, emphasises that mobile operators should reevaluate security vulnerabilities in the essential GTP (GPRS

Read more

How CSPs will drive customer experience excellence in 2022 

Communication service providers (CSPs) have helped get countries through the pandemic. Their networks and services ensured children could continue learning during lockdowns and have kept people connected, able to work

Read more

Ecosystem evolution, monetisation and telco cloud trends are driving the next generation of telecoms

Alen Muslić is the chief strategy officer of ZIRA and leads the company’s thinking on trends that are impacting the future of telecoms and adjacent industries. Here he describes the

Read more

How can CSPs avoid a digital onboarding disaster? 

Onboarding is one of the most important phases of a communication service provider’s (CSP’s) customer journey. It’s the first experience that a customer has with their service provider, and as

Read more

Vodafone appoints Kathryn Platt to lead channel business in the UK

United Kingdom – Vodafone has announced the internal promotion of Kathryn Platt to lead its channel strategy in the UK. Kathryn replaces Joe Llewellyn who stepped into the role on

Read more