TeleWare aims to reduce the impact of mobile ‘notspots’ with Business Anywhere

An estimated 72% of UK small to medium-sized enterprises (SMEs) are always mobile, but can’t always be available. ‘Notspots’ of poor reception throughout Britain are so widespread that UK Members

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TeleWare Communication Manager launched to connect companies and contact centres in the cloud

Communications technology business TeleWare has launched TeleWare Communications Manager (TCM), its new in-house configured and controlled cloud communications solution.

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The future of customer experience

Increasingly, companies are moving away from a price-led approach in favour of a value-led strategy. One that puts the focus on customer experience. Retaining customers and growing brand awareness are

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