Steve Haworth
TeleWare aims to reduce the impact of mobile ‘notspots’ with Business Anywhere
An estimated 72% of UK small to medium-sized enterprises (SMEs) are always mobile, but can’t always be available. ‘Notspots’ of poor reception throughout Britain are so widespread that UK Members
Read moreTeleWare Communication Manager launched to connect companies and contact centres in the cloud
Communications technology business TeleWare has launched TeleWare Communications Manager (TCM), its new in-house configured and controlled cloud communications solution.
Read moreThe future of customer experience
Increasingly, companies are moving away from a price-led approach in favour of a value-led strategy. One that puts the focus on customer experience. Retaining customers and growing brand awareness are
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