SpatialBuzz
The 7 myths of crowdsourcing and customer experience
Using crowdsourcing to develop a real-time picture of things is not new. Your traffic app does it, weather forecasters do it and you might use Uber now and again too.
Read moreNetwork engagement maturity – A simple model
For mobile operators, most people agree that the network is the primary thing that customers are paying for. Everything else is secondary and research backs that up, too.
Read moreMobile customer satisfaction measurement tool for network operators launched by SpatialBuzz
A new handset measurements capability has been launched by cloud-based customer experience analytics and service monitoring provider, SpatialBuzz.
Read moreTelecoms and learning from your favourite restaurant
Imagine deciding to go to a new mobile operator after having heard so much (from them) about how great they were. You call them up and are greeted by a
Read moreCloud-based CEM consultant SpatialBuzz appoints Peter Young as new CEO
SpatialBuzz, a cloud-based customer experience analytics and service monitoring consultant, announced the appointment of new chief executive officer Peter Young. Peter joins the SpatialBuzz team following a two year position
Read moreSpatialBuzz grows with new UK headquarters and expanding management team
SpatialBuzz has announced that it is set to move to new UK headquarters. Further, it announced the addition of four new members of staff, highlighting its rapid growth over the past
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