How service providers can bring legacy into the 21st century

Digital transformation has been one of the most talked about topics in recent years, writes Robin Kent, the director of European operations at Adax. And in response to the buzz,

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Just three months to stop SVOD subscriber churn

Netflix recently reported having more than 100 million subscribers for its SVOD service. And that figure is the tip of the iceberg with the world’s largest video streaming service being available

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Why A2P SMS and chat apps are increasingly favoured by enterprise businesses

Historically referred to as A2P, Application to Person or Application-2-Person, is the term used to refer to the automated communication occurring between a business and its customers.

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New version of SMS centre using Apache Cassandra NoSQL distributed database released by CALLUP

CALLUP, a global provider of Value Added Services (VAS) and Mobile Device Management (MDM) solutions for the telecom industry, announced a new version of the company’s Short Message Service Centre

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SMS: Our rescue or our ruin?

When SMS became commercially available in 1999 the prevailing atmosphere wasn’t one of elation as you might have expected, but trepidation, says Matthew Winters, CEO of Veoo.

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Embrace digital transformation to survive in a hyper-connected customer engagement world

Service providers today are in a constant state of flux, having to continually adapt and innovate to cater to the demands of the digital consumer, writes Matt Hooper, the senior

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What is the current state of mobile security? Part 1

If you’re like most people, your phone is by your side throughout your day. Thanks to payment apps, mobile GPS and mobile banking, our phones now double as a wallet,

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How to grow your text message opt-ins

While channels such as web and email remain popular, there’s one communication channel that continues to spectacularly outperform every other channel when it comes to driving retail traffic with immediate

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Omnichannel : The missing link in operator messaging revenues

The first text message was sent in 1992. Typed from a PC and containing only two words, it was sent via Vodafone’s network and became the first application-to-person SMS.

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The future is rural for network operators looking to differentiate, says Speedcast

“In order to differentiate, telecommunications operators must address the trend of bringing connectivity to remote locations,” said Stephane Palomba, vice president of Global Cellular Services at Speedcast as he spoke

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