SMS

A new study from Juniper Research has found that SMS business messaging traffic will reach 3.5 trillion messages in 2020; rising from 3.2 trillion in 2019. This represents a growth of 7%,

Global WhatsApp users will top 3.1 billion in 2024, says the Reading, UK-based firm. It describes WhatsApp Business as the most in-demand rich messaging channel among brands and businesses, and

A decade ago, operators made substantial investments in rich communications services (RCS) infrastructure but the promise never came to fruition and RCS became just another rusting hulk in the scrapyard

OK, I admit it. I have a real problem with the notion that there’s a killer app for each new bearer technology that comes along, says Jeremy Cowan. Perhaps this

Effortel, a mobile virtual network operator and enabler (MVNO/E), launched its Effortel Mobile Suite (EMS) platform.

Brands are continuously looking for ways to interact and engage with their customers, writes Nick Lane, the chief insight analyst of Mobilesquared, particularly in an age when consumers have less

After months of speculation on the name, the colour, the features and the price, Apple’s September event finally revealed its latest line-up of handsets. Since then, there’s one feature in particular

Having acknowledged the existing threats to Communication Service Providers (CSPs), there has never been a more critical time to treat customers as individuals through the power of Artificial Intelligence (AI).

According to a report by Positive Technologies, flaws in the Diameter protocol can be used by an attacker to deprive subscribers of the high speeds and superior quality promised by

A new study from Juniper Research found that revenues from RCS (Rich Communication Services) messaging will exceed $9 billion (€7.65 billion) by 2022, up from an estimated $126 million (€107.08 million) in