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Following an announcement at the 2016 Microsoft Worldwide Partner Conference, Enghouse Interactive can reveal that Enghouse Interactive contact centre and attendant console solutions, Attendant Console 2016 and Communications Center 2016, are certified

Increasingly, companies are moving away from a price-led approach in favour of a value-led strategy. One that puts the focus on customer experience. Retaining customers and growing brand awareness are

Given everyone in the telecoms industry is now fully aware of the potential financial, operational and customer benefits of VoLTE, the continual delays in deployment have come as a surprise.

Tata Communications has launched its flagship Global SIP Connect service as a white-label solution for communication service providers (CSPs).

Today at the UN, 193 world leaders will adopt the Global Goals, a series of 17 ambitious goals to end poverty, fight inequality and injustice and tackle climate change for