20 July, 2022Highlight delivers new reporting API abilities for its service assurance platform to enhance partners’ managed services
Guildford, United Kingdom – Highlight has introduced a new reporting API capability to enable partners to view historic and summarised data external from the Highlight service assurance platform. The API (application program interface) data can now be integrated into interactive reports such as Microsoft Excel, Power BI, Tableau or other platforms such as CRM (customer relationship management) and service desk suites. Partners can use the Highlight information to develop stronger customer relationships and enhance their managed services.
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